The only thing I am mad about is when I did my paperwork at the location I asked if I needed the insurance since I have full coverage on my personal insurance. He asked me who my insurance was with and I told him Progressive and he said “Nope they don’t cover it”. But that was not true and I had to pay $30.00 to get your coverage. My son had passed away and I needed to move his home so I was in no condition to question anything, I trusted him. I feel like I was deceived.
Richard J
Willo True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Willoughby, OH 44094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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We love the ease of the process, the friendly guys at True Value and the overall experience was smooth!
CORY SOnly complaint was the cargo area smelled like gas had been spilled in it. But everything else was great.
Rebecca FAll good
DMITRIY PI had to change the pick up date at the last minute and they did so quickly and stress free. Great workers there!
Michael l