I was charged for two days the gate was frozen and I couldn't get in. The contract was not explained properly and I was charged $145.65 I can understand the gas mileage but it wasn't my fault the gate wouldn't open the next day. And even if I left it outside the gate I would've still been charged. The service was poor and they need more training in explaining your contract before renting it out. Plus the truck was nasty when they rented it out. Poor service! When renting out the Uhauls it is supposed to be clean but it wasn't. So , if you all think they are cleaning the trucks after renting it out...they are not! Filthy service it was but charged me for two days.
ROSALIND F
Storemore Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilson, NC 27893
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very polite and professional personnel. I let some of my personal gear in the truck and the Agent contacted me promptly.
OSCAR HPerfect rental, very friendly staff
JEROME DAll was grate and I appreciate their professionalism.
Deba SJahreek Howard
PERRY P