The staff at True Value were excellent and very helpful. One area that could be improved—unrelated to the people involved—is the separation between the supply purchase location and the truck pickup location. The app didn’t clearly indicate that these were in different parts of town, and it wasn’t obvious that I would need to travel to one location for supplies and another to pick up the truck. This confusion was frustrating, and I can easily see how others could make the same mistake. A clearer alert or distinction in the app noting that the pickup locations are different would be very helpful.
Matthew T
Woodland Home Center LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodland, CA 95695
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Customer Reviews
- 4.5 Average Customer Rating
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Gas tank was at 50 percent. I returned it at 50 percent and got charged for gas
luis gI was helped by a designated U-Haul employee. Very knowledgable and courteous. I started my reservation on line and later had a question so I called & made some changes. . When I picked up the truck everything was perfect. I had a great experience with this location.
BRITTANY CThe employees are very rude and don't explain anything. They act like you're bothering them
LISA CThe staff was very friendly and it was quick to hook up and drop off my trailer. Definitely would use them again the next time I need to rent a trailer.
CONNOR B