Customer service was excellent
Erik H
Woodstock Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodstock, VA 22664
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My entire experience was terrible. I was waiting for someone to contact me about the uhaul and they never did so I had to call multiple times to get someone on the phone. When I did the lady told me they didn’t have trucks in that size even though I reserved that one at their location and was completely unhelpful. So then I had to call corporate and they said I’d have to go to a different location for the truck and that they’d call me back to confirm details. They then finally called me back THE DAY BEFORE I had to get the truck at 7 AM waking me up the entire thing was horrible and unprofessional. And to top it off when I dropped off the truck another mysterious $20 charge appeared what is that for??? I already paid over $200 AND the truck didn’t even have gas in it so I paid $60 to fill it up what the hell!
Anthony WGuy was really friendly/understanding. Highly recommended
ADAM TThank you! great experience!
Jacqueline SMy first experience with a cargo trailer. Boat trailers have built in Jack, this does not. You need to be a weight lifter, or bring a very strong friend or have your own jack to manage decoupling the hitch. Also discovered that the auto hydraulic brakes on the trailer can severely impact moving the trailer after decoupling.
Lee G