This was a domestic violence case, I ordered this uhaul online pre checked in everything I was supposed to do. The uhaul WAS NOT READY! I GOT HUNG UP ON 6 DIFFERENT TIMES. FINAL RESULT..2 DAYS IN THE HOSPITAL! uhaul could have cared less I even told them I was in danger!VICKIE W.
Trailer Rental & Towing in York, SC at J&S Auto
(U-Haul Neighborhood Dealer)
York, SC 29745
(Hwy 321 N)
Services at this Location:
- Mon: Closed
- Tue: 9 am - 3 pm
- Wed: Closed
- Thur-Fri: 9 am - 3 pm
- Sat: 9 am - 2 pm
- Sun: 8 am - 11 am
Special Operating Hours
- 5/8/2021 - 5/23/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in York, SC 29745
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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We went there at 3:30 Hoping to avoid the whole self check out process but no one was there the place wasn't suppose to close until 5. Therefore we ended up on the phone again but the guy on the other end was very helpful to get us checked out with out going thru the phone. However I get an email stating I owed 30 more dollars for extra miles. A manager hearing my nightmare experience was kind enough to waive the charges and apologized many times.William G.
I dropped the truck off a day early at 1:30 on the 24th, the hours posted were 09:00-14:00, however, no one was at the location. After a 15 minute wait, I took several pictures of the truck and dropped the keys in the drop box. To my surprise, I received a cleaning charge from the drop off location. I will challenge the charge through my credit card company, and never use a Uhaul rental again. Terrible way to get repeat business, when you charge a hidden charge. The truck was not dirty, I have pictures to prove it.Michael W.
Make sure your trucks have enough freon My son drove 9 hours without air conditioning. But the truck and facility and organization was great!judy S.
easy place for drop off..no one there but had good system for drop offRita Trent L.
Trailer was filthy inside, debris, broken glass.Nick H.
The trailer hit failed and came loose while going down the road. The chain snapped and the lock down on the hitch back off going down the road which caused the trailer to come lose. Thankfully there was no damage to me or the trailer but will not use uhaul trailers in the future.Joshua B.
I have no complaints, easy in easy out, owner was helpful and courteous. Thank youcharline H.
Clean the truck. Smelled like smoke and had tobacco in the cup holder. Initially messed up the starting mileage and it was never corrected even though I was assured it would be. Both locations were rude. I don't believe I will be using uhaul again.Carl S.
I had to back the trailer into a confined space that wasn't paved.Diane D.
I was originally supposed to pick up my auto transport at Swaneys Contracting Services LLC but when I arrived at 8:30 am on 7 Oct, no one was there even though they were supposed to be open at 7 am. I waited until 9 am (my requested pick up time) and no one ever arrived. I called the number for the location and got an answering machine so I called the 800 number. The person who answered was very helpful and moved my reservation to J&S auto which was about 10 miles in the wrong direction but I was late so I accepted. I arrived at J&S Auto only to find no one there. I again called the 800 number and spoke to another helpful person (I think it was the same person) who was in the process of rerouting me again when the J&S operator showed up. He said he left for a while because he did not believe he had a pick up until 10 am. I hooked up and he went in to do the paperwork. He asked me if I minded dropping off the trailer at another location across town because he had too many auto transports and I agreed. He typed up all the paper and asked me for $54.95 after crediting me the one-way drop off fee. I filled out all of the on-line paperwork the previous night expecting that I would be able to hook up and drive away so I called the 800 number again for clarification (i think I got the same person again). She told me the online process was just to reserve the trailer and none of it applied to the actual contract. this caused me a great deal of frustration because I needed to get to my location and was already 2 hours late. The hype on the website said I would cut my time in half by providing the online information, including credit card information, but it did not. I paid the fee and left very angry with the entire process. U-haul did provide me a $50 credit as part of the reservation guarantee or something but it hardly makes up for the extreme events I had to endure for this very simple rental. I rent from Uhaul consistently but this event makes me question my loyalty.John C.
the office is full of smoke smell. It really smelled awful.rolland E.
Maintain equipmentWilliam D.
Proprietor was very nice and accommodating. His office was a little rundown so that's the only reason he didn't get all excellents.Alison H.
John was very friendly and accommodating. He was actually there in the office. Other Uhaul renters are not in their office or just don't answer the door. No customer contact, what's with this crazy world. I definitely recommend John because he cares enough to be there when you need him. Thank you John for making our move a pleasant and smooth sailing! Definitely recommend your business to our family and friends!Dennis R.
John was very professional and handled my all needs. I would recommend him to family and friends..Donald S.
He was rude and in helpful with the issue of no pads or furniture dolly.Larry F.
The location was not what I had selected when making my reservation 2 weeks prior. In fact, it was 30 mile further away. Not the fault of the location owner - this change looks to have been made by U-haul corporate. I rented a utility trailer for a one way trip. This change added almost 3 hours to what was already going to be a long trip.Garry S.
Not the fault of the facility, but the truck had some issues with getting in and out of gear after driving for a little while it wouldn't go into reverse without significant forcing.MATTHEW H.
Every thing was good as I expected,keep it up, Peter JaegerPeter J.
customer service greatAngie H.
I originally called and placed on order at 927 N Main St. Clover SC. I specified that I would be there at 8AM and they told me that was fine. They took my information and told me they would have a truck available for me. The day prior I received a text message stating that I was to pick up at a different location at a different time. So I called the place in Clover and asked if this was a mistake, he told me that he had my truck and I could come pick it up at 8. When I got there, he acted as if he never spoke to me on the phone. The mad had a very distinct indian accent, and when I called the number while I was in the store, he picked up. The guy was trying to act like he never spoke with me, meanwhile, I had called specifically to avoid that exact situation. This was very disappointing. Everything went well at the location in York. That man was very helpful.Micheal M.
J & S Auto personnel were great - it was a quick drop-off and no problems - great people.Rita R.
The truck drove badly, had rented one a couple of weeks before and it was much better. This one needs a lot of work mechanically as the steering is very loose and bumpy compared to a similar truck rented before.Philip B.