I was overcharged for the use of this truck. I took pictures of all the gauges when I picked up the truck. They didn't have me sign a contract or anything. Just handed me the keys. I reserved online and was given 1400 miles. I went 1358. I was charged by the mile. That is incorrect and needs to be refunded.Bryan H.
Moving Truck Rental in Clover, SC at Exxon Food Mart
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Clover, SC 29710
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I don't understand why it cost me $980.00 to go south but the same trailer going north one year later was only$350.00. Can someone explain this to meTIMOTHY H.
Excellent customer service from start to finish.KELLEN C.
Nothing that I noticedJOHN F.
Keep up the friendly professional service. Great people!David W.
Experience caused substantial delay. The mobile check in process crashed 3 times, I waited for 25 minutes calling in to the 1800 number without an answer, and the dolly I reserved was not in the truck nor was I able to get one from the gas station attendant. I was forced to wait until the following morning to rent a dolly at a different location and was charged for the origional dolly I never received. This was the worst experience I have ever had with a rental truck and will never use Uhaul again.Michael A.
Only had one truck and no supplies.Robert T.
When I arrived at 9AM on 10/29/2020, a teenager was the one who rented me the 6x12 trailer and told me to hook it up and drive around to the front so he can take a picture. As I'm connecting it, he comes out and says he has to do the chains for me. He did not connect them properly, they were literally dragging the ground and the rubber latches were left unsecure. The trailers lighting wire extension was ripped to shreds but luckily my truck wiring is long enough. He took the broken extension with him. 2nd, the brake fluid was missing the cap but the rubber gasket was still there and looked like fluid was full and uncontaminated. I had to take the cap off of another trailer, a car hauler. He didnt check the lights either, I had to ask him to go to the back and check them while I operated them. They should not let customers hook up trailers. It is very dangerous but it was a good thing I knew how because I'm not sure he'd even be able to lift it onto the hitch. Dont get me wrong, he was very nice. The owner of the store shouldn't put him in that position. When I returned the trailer at 8AM on 10/31/2020. I went into the store and the owner told me to unhook it and go, he will take care of it. He didn't offer to unhook or inspect. So, I'm not even sure yet if he put it in the system that it was returned and returned early. Thank you.Derek D.
The inside of the truck was dirty and not cleaned from previous userobert D.
Was glad I could pick up the trailer so early. Made the day much easier.Mitchell R.
There are cats living in and around the equipment and feces everywhere. The trailer that I rent had red clay mud in it that had to be cleaned out prior to putting my furniture on it. I had to hook up the trailer by myself and then wait on them to come take a picture. All around bad experience!JAMES A.
Very good customer service. Thank you.Robert O.
Out in the middle of no where. Tried to get a truck closer to my location, but none were available. Also could not complete online check in with out going into store.Harve B.
Trailer broke down.Joseph T.
I didn't see a thing that needed improvement.EVERETT G.
I originally had a trailer rental pickup from a rock Hill location, but due to a previous customer who rented the trailer and was late on their return I had to pick up at another location. The difference was a 45 minute drive instead of a 10 minute drive, so I wouldn't have considered this if I knew that change would've occurred. By the time I found out it was too late for me to consider other options. I will say I appreciated the owner of the Exxon being really nice, helping me hook up the trailer without me asking, and helping me check my lights!Steve B.
Very easy, Thank you!JUSTIN M.
Great customer serviceMICHAEL F.
We dropped off the trailer off hours...but had no issues.Meg Z.
Double check that the equipment is ready for rental. I got to the location where I was picking up furniture to find 50 blankets in the back of the trailer. I returned to the Uhaul location after I loaded my furniture to return the blankets. Just added inconvenience.Deborah F.
I absolutely would come back to this location for an in-person rental. The 24/7 process was a pain and we didn't have good phone reception there - too much hassle - too many documents and not happy about sending them via the internet due to security concerns. Very happy with the in-person rental though. The people at this location were GREAT!Darcy C.
Nothing. Everything was perfectGlenn R.
I got a statement for $160 saying I kept the trailer longer. NOT true. I turned it in a day earlier in Mountain City Tennessee. The place was closed and had a sign saying drop off in back WHICH I DID. I BETTER NOT BE CHARGED THAT AMOUNTRoy S.
Keep up the good work.Lawrence W.
Just like last time it was a shit show. At pick up location the guy didnt have anything ready. Didnt inspect anything or look at the car hauler after i had to hook up myself. Only to find out while on the road at night the trailer had no running lights. I also ordered boxes but when i got there he said he didnt have any. At drop off point location had no network or cell service to do the check in myself. You people should just send me trucks to rent out since anyone can do it apparently. Atleast id make sure equipment was safe and of dot standards. You would think a corporate company like this would actually go to these location and make sure these people are able to rent things and can be held to some standard.Jonny E.