No one knew what they were doing to check me in causing me to sit there for well over 45 minutes. Then upon bringing it back tried to charge me over $1000 because they rented out the wrong truck and the mileage was well over. Told me they would just charge me later and send me an invoice. Obviously i didn’t trust that, so they tried to call haul and you all were closed. Next day i had to contact you all they called the store and the associate still couldn’t figure it out and had to send someone out to help. They had no care or urgency at the store and kept telling me i need to return the next day. But once i moved out of the town why would i come back
Breanna T
Aberdeen Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, MD 21001
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
It's just a gas station and the guy behind the counter didn't really seem to care that I was there. Granted, he was running the counter by himself but he had zero sense of humor and no cares about the transaction.
Robert SWe did not receive the requested furniture dolly, as we were informed that none were available. While the 24 moving blankets were delivered, they arrived wet, unusable, and with a strong musty odor, making them completely unsuitable for use. Additionally, the attendant appeared unfamiliar with the process, and the equipment was not ready at the scheduled time of pick-up.
Erica JFriendly and efficient. Will definitely use this location again!
JEFFREY WGreat customer service
PATRICK R