The location was good and the truck itself was in good condition. I had requested a dozen moving blankets. None were provided. I needed the help of movers to load and unload the truck, so I selected a company out of Raleigh for the task. The day prior to my move, I called “B Hunter.” He was obviously busy and fairly dismissive about my job the next morning. He said he’d be there and said he could make it between 8 am and 9 am. Again, I called to inquire for an update the next morning (load day) at 8:30 am. He said they were running late, we’re just now leaving Raleigh and could not meet me at my storage facility until about 9:30 am. I reminded him that I was expecting to see them between 8-9 as previously discussed. I proceeded to load the U-Haul myself with the assistance of Dollie’s at the storage facility. After I had completely loaded the U-Haul, the two guys showed up at 9:50 am. I asked if they had any tie downs. They did not have any which - for me - reinforced the decision I had already made to cancel the order and request a refund. Never underestimate the hunger an early bird has for its worm!
ROBERT L
Jus Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Aberdeen, NC 28315
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Rental office is understaffed.
John PTrucks with cruise control would be very helpful.
Scott MGal was nice, helpful, efficient. Complete opposite of experience there couple months prior when computer issues took 1.5 hours to get me on the road
Peter FI use it all the time. Easy people to deal with.
RICKY C