Got a bad feeling went i initially walked in but couldn't put my finger on it. Did the online check in, all pictures matched up to EXACTLY how I returned the truck and get a notice this morning about damage to the truck. This is completely false and I will be taking legal action. Louis was not professional at all. I've rented multiple trucks from U-Haul and always had a great experience till now. I will no longer be using U-Haul. And the damage that I supposedly did to the truck has rust. If it was new damage, how does it rust in 12hrs?!? Louis is a liar and should not be affiliated with what I thought was a good company. I asked for the exact pictures I saw before going with the truck and he will not provide them. He is shady and this place is riddled with bad reviews. Should have known.
Moving Truck Rental in Addison, IL at Wandas Rentals
Moving to or from Addison, IL 60101? Get FREE truck rental rate quotes at Wandas Rentals.
Get FREE moving truck, pickup truck and cargo van rental quotes at Wandas Rentals
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Addison, IL.
Cargo vans and pickup truck rentals in Addison, IL
U-Haul cargo van rentals and pickup trucks in Addison, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Addison, IL 60101. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
They over charged me for a insurance coverage even though I denied it on top of that they charged me an extra day because they didn't check it until later in the afternoon. The man at the counter told us we just needed to leave it and it would be fine. So in all I'm getting charged double of what I should've paid def won't be renting from uhaul anymor
We nice service people
I received a truck that did not have the proper wire connection and I could not take the trailer for that reason. There was no explanation of what to do and how to use the vehicle but rather " Here is the key, good luck". Also, it does not apply to this location, but I was supposed to pick up a U-Box trailer to transport between IL and NJ for U-Haul, however this whole process was extremely unorganized and when I showed up to pick up the trailer, it was not ready because the power went out and it took 1hr to restore it. Then, the team was trying to organize the trailer, but the lights did not work due to the fact that it wasn't properly connected to the truck. I spent nearly 3 hrs waiting for it, and never picked it up because of the lights issue. It extended my 12hr drive to 16 hr trip from IL to NJ. Lesson learned from this: Never agree to take a trailer/UBox from UHaul!!!
The location does not work (seems to be andriod phones only). IPhones do work.
The online turn in was difficult to do. I made sure my location was on and the system would not take it. I dropped it off before my time. I hope I don't get charged extra.
Try to get the pick-up location a bit closer to the customer's request. I had to drive too far to get this trailer to be convenient.
They were very nice people to work with and did a great job.
The service was excellent, thanks again.
There is nothing to improve with impeccable business - everything from pricing to customer service U-Haul Addison is the place to go. I received a quote from a competitor nearly next door and Lewis came in well over $100 cheaper. Take your business here and have your friends do the same. Respectfully, Mark
Chicago location had great COVID procedures and was very friendly and knowledgeable.
I have rented many vehicles whether it's a trailer or a truck why is it your company doesn't follow DOT laws. 2 marker lights were not working. I've rented the say trailers same unit numbers and the same lights are out with the virus I've cleaned the vehicles for the fear that something was missed. why are your locations NOT cleaning to vehicles as you say they do. If they say they are that's a lie. The rags I've used end up BLACK when I'm done. I'm not cleaning the floor but anything I may touch. the key you needed to be Mr. Armstrong to get it out of the switch
Customer service was top notch. Van I rented was very clean.
Luis went above and beyond to make our move to Florida very smooth. This was our 5th trailer we have rented to bring household goods to our Florida home. Every time he has made sure a trailer was available and it was hooked up properly. I would highly recommend Wanda's Rentals:)
I forgot the lady's name that helped me. But she did an amazing job. I was in and out
I never did pick up this truck, the combination that was given to me was not correct. I need to be credited back for this truck. This was a terrible experience.
Louis was a great guy to work with, we were happy with his service!!! We did put gas in the tank I told Matt where to fill it to, my apologies if he misunderstood. I was driving my car following him so he must have thought it was filled properly to the right point. I see there was a gas charge on my receipt. Just wanted to mention that.
Very courteous and excellent customer service!
Professional, and very friendly. Worked with them before and will again. Thanks
Absolutely nothing. Wanda is fast, thorough, informative and above all, super friendly.
Not a thing. The gentleman at the counter was very nice. Good service.
I had a uhaul confirmation that indicated we had a 26 ft truck reserved, but computer at the site reflected a 15 footer. We were lucky that the location had a 26 ft truck that another person decided not to rent. This should not have happened.
very pleasant and kind people to work with. great conversation, had me out of there before i knew it. they will probably be my go-to from now on