The reason for my mediocre review was not the location, but you’re stupid U-Haul app and mobile pick up. It sorely needs to be revamped with more explicit instructions.First of all, U-Haul has to totally redo their online reservations as it ended up being the biggest pain to do. Thank heavens there was a person there when we picked up. He was very nice. But you need to have better instructions as to what the mobile app requires. I even watched the YouTube video and it was obviously inaccurate. The truck wasold, fairly dirty inside, was showing it’s 140k miles but it got the job done. Guess I can’t complain given the price but you asked.
LARRY W
Addison Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Addison, IL 60101
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Easy process. Very happy.
PATRICIA CVery odd looking place, kind of a junk yard feel to it. But person was very nice and helpful.
Robert VEverything was great even the customer service was great
LENNEL MNice and easy experience. Had no problems at all.
NICHOLAS N