Friendly and helpful although I used the app to check it in he offered to do it for me. THAT is good service! VS... The mobile location they was having issues with the computer working but I had PAID movers who were already moving my items while waiting on the truck to arrive. I was thinking that since it was already reserved it should be quicker. Once again, cost me extra MONEY. BTW Mobile, Alabama UHaul, not one of the three people at the register thought it was appropriate to mention the computer issues but just let us stand there. Knowing what was going on would have been less stressful. They apologized once they were taking my reservation after I had stood there forever staring at them. Customer service there was decent at best after that. The biggest thing was the battery dying at mile marker 31 in Mobile. Do better Mobile!
April L
Chicos Detail Shop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Alabaster, AL 35007
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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They were very helpful. Very good experience
Bob Bvery friendly people
Linda wCharged my card for gas when I picked it up on E. Called number that was given and was told someone would call back, never received that call back... Will never use U-Haul again..
ERICKA RAll was great but the cargo was dirty.
Cristiano B