I got the wrong size truck for the job. The clerk didn't bother to do a walk around and didn't remind me to check my messages for a picture of my license plate. The interior was clean but the exterior of both the truck and trailer were filthy. I had to clean hardened mud off of the trailer tie downs and scrub the bugs off the windshield and headlights. There was grass plastered to the sides of the truck.
MATTHW L
Beaver Bearing
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albion, NE 68620
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkMake the rental process more transparent - I booked our truck 5 days in advance to ensure I would be able to pick up locally, only to find out later that it was not actually reserved; instead, I had to drive 50 miles away to get our truck for pickup (which made my minimum mile coverage less than what we needed). I had to pay for extra miles after our return because of this extra jaunt, which wouldn't have been necessary if I could have picked up locally as planned. At the pickup location, I couldn't get the app to work the way it was supposed to. Luckily, the chat representative was extremely helpful and resolved it, but the pickup still took about 30 minutes because of the app errors.
Brandy LJames was helpful and personable.
Fred ZThe guy who helped me with the pick up was a new guy at the place but was trying super hard to make things go smoothly and he was very friendly. Good people.
MAUREEN MWould’ve been nice to pick it up closer to home. But the people were nice and helped with everything I needed.
COLTEN D