The wait time on the phone was absolutely ridiculous. (Our modem was down so we did not have access to our internet.) When we mentioned the extremely long wait time to the customer service agent, she snippily replied that she had "600 calls waiting in the queue." I seriously doubt that. Other than that, we were pleased with everything.JEFFREY S.
Moving Truck Rental in Albuquerque, NM at U-Haul Moving & Storage at Central
Albuquerque, NM 87108
(E Of San Pedro)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Albuquerque, NM 87108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Truck was unusable, truck was shaking after 45mph. Took it back after one load . One hour or less and was still charged full time.ERNEST B.
Great customer service from attendents. Only issue was trash all in front of building and entrance.RANDY J.
The truck smelled of cigarettes and had a cigarette in the cup holder. They did not put the furniture wraps in the truck and made me drive to another store for the dolly. They offered a discount for mileage and I did not receive it. I was also told there was a quarter tank of gas and when I went to submit the photo the link had expired. Not a big deal about the gas but the other parts were not good on their part. The guy at the desk was alone and swamped so I did not get as good as customer service but to his defense he was super busy.JOCELYN P.
was supposed to receive a $50 credit for picking up my trailer more than an hour away from original location haven't seen it and don't know how to get it other than that trailer worked fine and the people at the location were professionalWILLIAM M.
The gentleman that helped me was very helpful and answered all my questions.MANUEL H.
The service agent was a delight and answered all my questions. The vehicle was exceptionally clean and everything worked.THELMA C.
staff are always courteous and friendly and helpfulJESUS T.
Tires on right side were unusable. Would never have made it to my destinationWAYNE T.
Nothing -- all went smoothly from reserving to pickup and payment.ALBERTO O.
Exceptional service and cleanliness. I hesitated to rent a truck but I felt perfectly safe in the pristine (and fun to drive) truck. Bravo! Will use throughout my house remodel. Thank you.THERESA L.
Excellent cuality and good customer serviceCOSME A.
very happy with the truck. it traveled well and was well maintained.DAVID C.
Not a thingROBERT F.
Representative was very thorough and helpful. Great customer service when we picked up our trailer. We will recommend to others.YVETTE H.
Friendly and helpful crew hitched my trailer up, checked it was ok and sent me in my way. Great service. Highly recommendedSTEPHEN T.
Always very nice staff.Mark D.
staff was very friendly and provided good, fast service. Thank you!Roberto A.
The first guy who processed our paper was a hateful jerk. Three of us were there. He had a bad, snobby, bitchy attitude. My friend said we need to report him.GEORGE J.
The furniture pads on my reservation weren't at the location. We had to go to another u-haul location to pick pads up. Have all the items of a reservation ready to go at the same location.STEVEN G.
We were ignored upon walking in to pickup our truck. Then the lock was broken on the back and we let them know it would not lock they said we didn't know what we were doing and hesitatingly put a lock on the counter. This was the worst experience I have ever had with your company. They were short and rude with us. Driver side door was stuck and key would not turn easily. There was something sticky all over the seats and dashboard. We will not reserve from that location again.MATTHEW T.
The trailer was ready on time, clean, and tires were in good condition. Ready to go! Employees were well trained and pleasant. A good experience. Thank you!GARY W.
First day I tried to rent, your system was down you couldn't rent anything. However, you didn't call or text or anything. Wasted an Uber to get there and had to call a friend for a ride home. Second day you had the truck I asked for but the tow dolly was unserviceable, had to get it from another location. Staff we professional, however.PATRICK R.
I would just like to thank the two gentleman who were helping customers on the morning of 4/15/2021. There were many customers seeking service while I was there. Some of the customers seemed to be getting impatient by things they themselves did not understand, but the store employees maintained a very professional attitude, and both gentlemen were consistently helpful and courteous to everyone. Great customer service here. The gentleman who guided me through the completion of a rental that I started online was extremely patient and willing to answer all of my questions and clarify that which I did not understand. This was done in a very kind and helpful manner. I truly appreciate when professional conduct, humility, and respect for humanity are simultaneously integrated, and to encounter this in a business seems to be rare these days. I applaud the team at this U-Haul location and I will utilize them for future moves, as well as recommend their outstanding customer service to anyone who asks for a recommendation. Thanks again! I appreciate you.ABEL C.