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elizabeth e | Overall ExperienceSelf Storage Units in Albuquerque, NM, 87108
U-Haul Moving & Storage at Central
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Truly Safe Self Storage
5516 Silver Ave SE Ste 2, Albuquerque, NM 87108 View Available Units
(U-Haul Neighborhood Dealer)0.4 miles from this location -
ABQ Self Storage
9501 Lomas Blvd NE, Albuquerque, NM 87112 View Available Units
(U-Haul Neighborhood Dealer)2.2 miles from this location -
U-Haul Moving & Storage at Eubank
1901 Eubank NE, Albuquerque, NM 87112 View Available Units3.0 miles from this location -
U-Haul Moving & Storage at San Mateo and Montgomery
4020 San Mateo NE, Albuquerque, NM 87110 View Available Units3.5 miles from this location
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Storage Customer Reviews
- 4.0 Average Customer Rating
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The electronic card-reading door lock never worked in the 3 months I rented. Employees were helpful and always provided access if the doir was locked.
Paul S | Overall ExperienceWe were absolutely hesitant to store our stuff at this location, especially outside furthest from the office. The whole area is unsafe and full of robberies. Our initial storage location we secured was closed on the day we needed to move so this was a very last resort choice. We honestly thought our storage unit would have been broken into at least once. We didn’t expect to get our stuff out of storage because we expected it to get stolen. Over a year later, we secured all of our belongings safely. The staff made sure to monitor the units at all hours of the day. They were always so friendly and helpful. I would absolutely recommend this location despite its location. Great staff!
Connie C | Overall ExperienceMy unit was broken into several times. While overseas, I lost half of my valuable goods and furniture items. Spoke to the manager regarding the lack of security. In his own words, he told me there was nothing he could do to compensate me for my stolen goods. He advised me to make a police report My advice is to walk away from the Unsafe storage unit.
Tamer O | Overall ExperienceMy storage until was broken into twice and the staff did not even care and offer no help in anyway. Not good business.
audrey j | Overall ExperienceExcellent and friendly customer service personell and great equiptment rentals
john f | First ImpressionsThe guy that was working the office was helpful only when he was sitting at the desk or could sit in his truck and tell me and my movers that it was time to pack up and leave the facility early at 7pm instead of the unit access that was supposed to be until 10pm. The entire time he stood there at the door commenting and acting exasperated that we were taking so long. I felt intimidated, bullied, and harassed. Even my movers, who are very familiar with the staff and facility, were surprised and not happy with his treatment of us. We even tried to talk to him about letting us finish, but he was absolutely not having it and was making excuses about the location of the facility as to why we weren’t keep loading my unit. 10/10 will NOT be using this facility for long.
Travis Y | Online Move InYour employees were very helpful and very friendly.
ramiro g | First ImpressionsBEST PEOPLE IN THE WORLD LOVE THESES GUYS VERY KIND
roy s | Overall ExperienceWas there for several years. Andres was wonderful all that time. I was broken into in 2022. He was a great help during that trying time. But I was broken into again in 2023. I could not enter the unit due to bent door as a result of Dec 2023 vandalism. So Jan 2024 when it was not fixed I moved. Homeless people were everywhere including in the facility. Sleeping in the trash bin making that unusable, laying on the side of the building. Several gathering and sharing their finds. Obviously not a safe place to be. The door was unlocked frequently but when it was,one of the home less phoned inside and another came from inside and opened it! Please thank Andres for all the years of excellent care.
ANN M | Overall ExperienceAndreas, the store manager, was so very helpful. He went above and beyond to make sure that my move out went smooth. He was so very helpful. Thank you, Andreas
Sara D | Overall ExperienceWonderful experience with the owner and workers with move in and returning of the rental truck.
Paul E | Online Move InI want to thanks Chris for being so helpful and kind. All workers there were always great and helpful. Didn't have to wait " thanks to all of them . Good job guys.
glinda m | Overall ExperienceY'all were very polite and friendly and I appreciate that thank you all if I need you again I'll call
judy c | Overall ExperienceEverybody was very friendly. I just don’t know how to get my money back from a difference if they only for the truck but it wasn’t the truck I did drop it off there last night. Just need to place was very nice to her three different people. I talk to her very friendly on the phone and the two times that I Great customer service.
STCEY W | First ImpressionsThe staff is great. I did bring home a few roaches, which I hate, but other than that I'm good. It's a convenient location and they pretty much have everything you need, besides moving carts. I suggest you bring your own. But all and all. I will continue to be a patron.
Shana S | Overall Experience