Employee did not look at my contract, charged me for fuel that I was not required to provide, did not conduct a walk around of the vehicle or trailer with me, did not answer phone during business hours, location was locked with no employees present during business hours.
COLIN J
NA Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albuquerque, NM 87123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 1.5 Average Customer Rating
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There was trash everywhere. It had a strong uran/sewage smell. Overall, it was very dirty. However, they were very helpful with the drop off.
HEATH YThis drop off location was pretty sketchy. An empty gas station lot with a drop box. No one answering phone to confirm drop.
Amy GI would like a full refund you over charged me by 150$ and the truck was not well maintained nor the trailer we are lucky we made it to az. Never will I ever recommend U-Haul again
Tyler MOnly place with a 20' truck. Not very good ratings and previous comments. The woman on duty didn't do an inspection with me when picking up nor verify fuel, etc. It was the only truck available in Albuquerque. The truck was ok and everything was as it should be. Customer service classes for the help maybe, I don't know.
Walter V