The drop off site was horrible. The man that I interacted with was rude, racist, bigoted and out right unprofessional. Before the store opened and I could get to the door, he was outside yelling at me that I parked the Uhaul truck in the wrong place. I tried to explain to him there are no signs indicating this. He proceeded to yell at me for where the truck was parked. I proceeded to park the truck where he indicated and be came over and continue to yell at me for not knowing where the uhauls should be parked. I will NEVER do business with this store and I would encourage UhAul to terminate their association with this business. The man had a pistol on his hip and I felt like he felt initialed to treat non whites beneath him. He was so unprofessional and rude. I would not recommend this place for any interaction pertaining to UhAul. Terrible service!!!!
Lorelei C
The Portal LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Albuquerque, NM 87112
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Uhaul website does down a lot and makes it difficult for customers and business owners. Uhaul needs to improve their web services.
Brianne CGreat experience! Exceptionally professional, friendly and quick.
Connie LVery helpful customer service.
Raymond PBoth people I interacted with at The Portal were genuinely helpful answering questions and providing solutions to my moving issues and problems. I am grateful for all their help.
Christopher F