Have the vehicle that you ordered and don't send to another location where no vehicle at all is available. Some people do not want a larger truck for the same price due to handling issues. The company's tracking capability is laughable and is so inefficient. We will definitely go to Penske for our next move even though they are more expensive.Jeffrey R.
Moving Truck Rental in Alexander City, AL at Premier Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Alexander City, AL 35010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Have used them on multiple occasions and have always been pleased with the service.Earl G.
Better customers service and treat paying customers with the same respect and uphold all agreements with y'all customers my overall experience was horrible and I will never refer anyone to the location I picked up my uhaul at and when I called the hotline for uhaul they was rude aswell just very unprofessionalSOLITA G.
The way a great franchise should operate.MARK M.
Ann was so helpful and very nice, I would highly recommend this location to anyone! Thank you Ann so much for making my journey pleasantðŸ¤—Rebecca R.
Great location close to AuburnPatrick B.
Well I think it would be hard to give a comment to improve anything. From the time I called and ask Ann about availability on a tow dolly till the time I arrived to do the paperwork to rent the equipment. She was outstanding and had the best customer service, she was friendly and I believe that she was well knowledgeable on the rental items. Also paperwork was not frustrating with her . She made that process good well and seemed to be quick . Customer service seems to not exist anymore now days . When I walked in and was greeted with Ann and spoke with her during the process I seen that there are still people in the crusty service industry that cares and treats customers well. I hope my next experiences with uhaul or any other business is as well As it was with Ann .Joshua J.
Everything was great!DAVID K.
The truck rental process was smooth and easy. I was in and out of the location within 5 minutes. Return was a snap as well. Would rent from them again.Adrian C.
Ms Ann at the Dadeville store was very generous and kindArthur W.
I tired to call and cancel the u haul but couldn't get it canceled.... we had and unexpected emergency to come up and couldn't use it at all...Austin T.
This location was closed through the holidays so I left the dolly at their front gate. I had no trouble with the dolly and it performed perfectly delivered it and all was good although no one was there at the location. Put it beside to other transport devices.William M.
The location was fine but the uhaul had several problems that I was very disappointed with. Like the air didn't work and the brake light kept flashing and the window didn't roll down all the way and the gas gauge didn't work properlyJuanita M.
Very nice employees prompted employees thank you.stephen M.
Danielle was very friendly and knowledgeable. Great customer service and clean facility/trailer.JEFFERY S.
I was called two days prior to my rental and was told I would have to drive 30 miles away to pick up my truck. I had made my reservation two months before.Christine B.
I absolutely recommend using the Uhaul location at 4100 Dadeville Road in Alexander City. The staff was very friendly, knowledgeable, and helpful. I notified them that I was traveling a long distance and she made sure that I had the best trailer possible. Although, all the trailers were well kept. She also helped me hook-up and check my lights. Even though I am very capable of doing it on my own, it was nice to have the second set of eyes and hands. I rate the overall experience top notch and well above what I expected.Miles H.
The manager, Danielle Weaver, always is great. She is friendly, helpful and always a joy to talk with. I won't rent from anyone else in this area.REBECCA S.
I received personal, prompt, courteous And professional service at both the pick-up and drop off locations. Most impressive ?? It is rare to find.Carolyn W.
Review how to park a trailer. I almost got ran over by the one we rented when we tried to unhitch and park it.ladonna C.
Nothing the lady there was great to work with. Thank you .Brenda H.
Small operation, but was convenient for my purpose. Very polite lady that assisted me.Bobby M.
It was wonderful. The owner helped me get everything I needed. The truck was ready to go when I arrived. I was in and out without a problem. The truck was a truck. It was loaded and at times it didn't go very fast but it didn't need to. I was concerned about driving this truck 6 hours by myself but there wasn't a problem at all. It all went very smooth. I would definitely rent from U-Haul again.kelly N.
they were very helpful and courteous. it was a good experience.James L.
Mileage rate is not comparable to Penske truck rentalgary D.