The location was fine. It was the customer service over the phone by Tammy that was atrocious. Extremely rude and condescending after I was told 24 his before pick up that the truck was not avaliable. She offered no solutions and pretty much told me it was my problem. I would recommend listening to the call for training on what not to do. I demanded to talk to her supervisor which never happened but I could hear the supervisor in the background finding solutions until I got taken care of no thanks to Tammy. She's worthless.
Blake W
Texas Automotive LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Amarillo, TX 79107
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The lady doing the paperwork seemed lost, and the gentleman who hooked up the trailer acted as if I was interrupting him. The trailer was not hooked up correctly and I had to stop and redo it. Come to find out the trailer was not in good repair and was dangerous to be on the road.
Kerry HUHaul rep was on the ball - very courteous and professional and answered all questions.
Benjamin LBarely any space
Ana CDid online check in but the attendant was eager to assist and verified the check in was complete.
David B