Moving Truck Rental in Ames, IA at U-Haul Moving & Storage of Ames
Moving to or from Ames IA 50010? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Ames.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Ames
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio/Apartment
15' truck Apartment up to 2 bedrooms
17' truck Home up to 2 bedrooms
20' truck Home 2 to 3 bedrooms
26' truck 4+ bedrooms
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Ames, IA.
Cargo vans and pickup truck rentals in Ames, IA
U-Haul cargo van rentals and pickup trucks in Ames, IA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Ames IA 50010. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Bruce S. on
Now the issues on the back end. When I arrived at the Ames Iowa location. There was just on person working and he was helping a customer and there were two waiting including myself. While waiting 3 more people came in so now there are 5 people waiting and one person working the counter. When I did get up to the counter the counter he said that his boss was at a meeting and left him alone. when checking in the trailer and unhooking it he told me that his boss had told him not to take in any more equipment because they were running out of room but that corporate called and said that they had to take them in. Then the computer was going to charge me another day when my paper work said returning to Ames on 8/15/17. He tried to correct it but could not and said that his boss would have to do it. He took down the information from my agreement to review with his boss and gave my nothing. Now the topper is late afternoon I get a call from someone at The Ames location asking me if I was going to return it today before they close at 7:00. I told her that I had already returned it and explained the situation with the billing and needing to have the boss correct it. This overall experience will lead me to look elsewhere in May when it is time to move my son home from ISU. I am very unsatisfied.
HARIHARAN H. on
They made me wait half an hour just because they forgot to prepare my truck. I am truly unsatisfied in general and I want my money back.
Dean D. on
Employees were happy and drop off took 5 minutes!
Kevin B. on
Fast in and out service. Staff was attentive and responsive.
kamie l. on
I wish there was clarification of the fees associated with,the advertised cost like the folly rental few and the mileage is from the minute you leave the lot instead of the 2 locations
GABREILLE P. on
Hunter and his crew are phenomenal! To have a staff of two personnel and a line of customers waiting, they did an outstanding job receiving and issuing equipment, installing hitches, and giving access to customers with u-boxes. This was my second time in 4 months visiting this location, and they are always busy while providing phenomenal customer service. Give them a raise and/or additional personnel; they deserve it.
diana n. on
It would be nice to have cruise control on the truck.
Darin S. on
Very friendly and quick service. Thanks.
Jim L. on
The only complaint I have is Duff St and having to take a right out of the lot. Not much you can do about that.
Dana K. on
Did not have our ordered dolly available. They gave us an appliance dolly which was useless for our move and just added extra cost and weight to carry across the country.
ROGELIO V. on
Some things were very good: The initial person who rented the Van to me, was helpful and efficient. Some things were not so good: The person who checked the Van in, upon return, was unfriendly and lacked customer handling skills; Second, the $19.95 price soon became much higher with collision insurance and the gas; U-Haul charged $80 for what turned out to be a $40 expense; the excess $40 to be credited back to me, but this is not an immediate credit, thus, an inherently dishonest business practice.
Diana b. on
A location with easier access would be the only improvement I would suggest. Duff is too busy a street for this kind of service. Otherwise the experience was excellent.
Scott M. on
The road construction made it a little difficult to get in and out of the location. Other than that, it was a great experience.
Scott H. on
The staff was very helpful during the reservation process a week before we needed the rental. And were very professional and welcoming during both trips (reservation process and pickup process). Best experience yet.
Aaron L. on
Had to return truck before 8AM. I ended up having to move all of my things out into my backyard, unsecured on the day before the move. Basically spent and extra $50 on tarps and duct tape to cover my things, including furniture which i did not want outside. Customer service wasn't able to do anything for me. Won't be using uhaul again.
Chris J. on
These guys were absolutely the BEST to work with! Very pleasant, helpful, courteous, and friendly! I am in customer service myself and this location showed me how great customer service is done! No question the best customer service experience I've ever had in my 53 years! Cannot recommend them high enough!
Chenxu Y. on
Pick up time on the app was 10:30am, but when I got there, the stuff told me the time should be 8am. Because of this, I have to move everything in a rush to be able to return the truck by 1:30pm.
Jason M. on
They were extremely busy, but they helped us out as fast as they could, they were literally running to serve us! All the while with a positive attitude! Great job!
Eric S. on
They were very efficient.
Carol Y. on
You lost a long time customer because of a policy you have where anyone who picks up the item can change the agreement without the person who is paying having any idea of any changes done.
Wyatt W. on
Your self check-out is a little wonky. There isn't much on the website or app that explains what the self check-out process is like, so I was very confused. Also, after returning the truck, the next day I got 4 emails showing me my bill, but they were all wrong. Not until 2 hours after I got the first 4 emails, I got a 5TH email that had a different bill. Please fix this issue! Your service was great and very helpful, but there is a lot of room for improvement :)
Melissa M. on
On-line scheduling needs improvement. The employees at the actual location spend an inordinate amount of time rescheduling so that all requests are met. This opinion is based on the 3 times they had to call me to reschedule our rental time frame. This subsequently caused grief for me because we'd also lined up movers thru the uhaul site & I had to reschedule them multiple times as well as ensure that my mom's new apartment would be available at the same time. The people at the actual location were great & handled a huge moving day in Ames very professionally!
PEYTON P. on
Faster refund times
Todd J. on
I reserved online from 10am till 6pm, got a call from location and told me that I could only use for a 4 hour window, 8 to noon but told them that wouldn't work so they were going to see what they could do and call me back, never heard anything back so called them and they said I could get from 1:30-5:30 which still didn't work and then told me I could get a 27' truck but would be from 8:45-12:45 which worked better but was still was an inconvenience for me but needed. They should have gotten another vehicle for me since I rented it for a certain time plus I paid a daily rate but was only allowed to use for 4 hours but didn't get a prorated rate.
Kim C. on
It was a great experience. The workers went out of their way to get me a rental truck even though I had come in early. They found me a truck and I was on my way. They were very professional, polite and very efficient. Thanks for great service!