I can't think of any way to improve my experience.Laura W.
Trailer Rental & Towing in Ames, IA at U-Haul Moving & Storage of Ames
Ames, IA 50010
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Ames, IA 50010
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have an adaptive reuse program to better the enviroment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
very thankful for the Veteran DiscountBret C.
Not make me drive 90 minutes to get truckDouglas M.
The young men were very helpful. We had a problem with the trailer dragging and went back and the knew it was related to the hitch and they made adjustments for us. Great customer serviceJOSEPH S.
They were my third point of contact regarding the mess the pick up location created and they helped go through everything in my contract and account until they realized what had happened. Unfortunately they couldn't fix the issue for me but gave me all the info to take it to the next point of contact. They definitely were understanding and made the time for usLevi G.
Very friendly and helpfulBRIAN G.
All went smoothly.David S.
Was unable to use the app as planned for check-in. App couldn't find location and taking a picture of the bar code as suggested did not work. If I had been there during non-business hours this would have been a big problem. Otherwise, everything great.WILLIAM S.
Ryan was so helpful and he gave me a dolly to use cuz I was moving up three flights of stairs but I can't use it cuz the dolly was pure metal. He was so nice and he was helping 3 others when I arrived but like was super nice about it all. He did mention that uhaul would make things right and encouraged me to submit something like this or an email.Chase M.
Person at facility was not very friendly. I had a 1 7/8 ball and not a 2" ball and aske if I needed to put a 2" ball on. Response was the 1 7/8 ball would probably be ok...NOT the answer you expect from a professional. got a 2" ball but didn't have wrench to change it out. She provided channel locks that didn't do it and no further assistance. Ended up going to muffler shop to get the ball removed and then Auto Zone to get a wrench to change it out.Kenneth T.
Excellent customer service by both of the young men there!!!PATRICIA W.
Very good digital check in made the pick up process quick and efficient.Stephen C.
During the winter I suggest opening up the back door just before giving it to the customer. Sometimes ice forms making the back door difficult to raise, so I suggest opening door on the customers' behalf prior to their pick up so that way the hard work is already done, and customer can lift the door on their own with easeTaryn E.
Great trailerBRENT T.
Great customer service.MARTIN S.
Everything went smoothly as expected.JOHN S.
Everything was great and the personnel were very helptul.Doug B.
Everything went smoothlyGERARD B.
Excellent customer serviceTARA B.
I've been there the past 2 days and the guy that helped me with my storage (again, I'm really sorry, I can't remember his name) was absolutely fantastic. Originally my storage was on the 3rd floor and he was able to help me get one on the 1st floor so it would be easier to load. He also came over to the units where the motorized door was to make sure the entry card worked so I wouldn't keep getting locked out. Today when I returned the truck, he make the whole process quick and easy plus he was able to help me secure another truck for when I move the storage out. I couldn't be happier with uhaul in Clearwater and Ames. (Also when I called the 1800 number in Clearwater, the customer service lady was great too).Monique M.
Check the truck over before allowing to be rented. No windshield wiper fluid, winter in IA/MN, unacceptable. Equipment I rented not included in the truck, had to drive be back to the location to get them. Truck had faulty front wheel bearing and was undriveable halfway through my trip. Awful experience. Truck had to be towed, we had to unload and reload a new truck, pickup location for the new new haul was unaware I was coming even though I was assured they would be called.Jennifer G.
Fix the qlitch so people can get the doors to work right.BARBARA W.
Excellent customer service. I use UHAUL quite frequently for my job and the process is always quick and efficient. We will continue to give this location our business.TARA B.
Quick and easy!Lee B.