Have a human being at the location. The virtual business is crap! The person appeared as if he just get out of bed to assist me. My U-Haul was originally reserved to pick up in Seneca SC but was changed with less than 24 hour notification to pick up in Anderson SC requiring me to drive over additional 25 miles. The virtual check in process offered no help whatsoever to rectify the situation of being charged an additional mileage fee at no fault of mine.
WILLIAM W
Midgard Self Storage Anderson
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Anderson, SC 29621
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Everything was great and easy with this location. Only suggestion I would have is the parking for the truck is a little tricky to get the proper before and after photos due to ac units. Other than that highly satisfied.
Nicholas WI ordered and paid for blankets and they were not in the truck. Requested a new receipt with the blankets removed, but the virtual agent said he couldn’t do that and had to be done by the local office. The virtual agent was very helpful every time I talk to them. Also, in theory, the app works really great, but in reality there are definite issues. I took pictures as requested, and the app did not advance/go anywhere. Also was there before daylight and had to take a picture of my drivers license and it was almost impossible in the dark. The truck was very nice and was easy to drive on the highway
Lawrence ELock box was difficult to open. Needed assistance. Truck was dirty
charles rRented handtruck for one day. Equipment was missing critical strap lock which resulted in a 2nd trip to the location to resolve. No resolution was found so hand truck could not be used exactly as rented. Returned 30 mins late but charged for a full extra day. This location closed 20 mins after return so rental by someone else was not possible. Virtual manager who completed return did not inform of 2nd day charge.
Wayne R