Moving Truck Rental in Annapolis, MD at U-Haul Moving & Storage of Annapolis

604 reviews

2115 West St   Annapolis, MD 21401

(443) 569-3469

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(443) 569-3469

2115 West St
Annapolis, MD 21401

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
Truck Rentals

One-Way and In-Town Local Rentals in Annapolis, MD 21401

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

  • U-Box Container Icon
    U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitch Icon
    Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

604 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Turn in was a breeze.

Clayton W. 
Rating:
3.0

Overall, everything was as expected. The only negative was the initial customer service. The person checking me in may have said 2 words total to me the entire time she was checking me out to pick up the truck. A bit more "Good morning, welcome to U-haul!" could go a long way.

JOHN B. 
Rating:
5.0

find a way to make someone available to answer the phone. Customer service once on-site was really excellent. Also, truck had identifier sticker on dash. Presumably the purpose of the sticker is to aid in customer photos showing mileage and gas, which is fine, however the sticker was placed over the speedometer which is unsafe.

HARRISON R. 
Rating:
5.0

Very customer friendly. It was busy when I arrived. I'd say the only thing to Improve is having more employees to help when there is a large group of customers

David F. 
Rating:
5.0

Fast drop off.

RICHARD W. 
Rating:
5.0

Excellent experience. Loved Jade. She was friendly and helpful

CAROL S. 
Rating:
3.0

Was charged an addition $26 for no explanation why…..

BRYAN B. 
Rating:
1.0

I was initially told I would get a $27 fuel credit if I brought the truck back above a quarter of a tank because when I received the truck it was nearly on empty. When I returned the truck I spoke to the gentleman who cleans the truck and he simply stated it was my decision to fill up the truck past the amount that I received it. He continued to say “you're good bro, leave” until I left the premises.

DOUGLAS S. 
Rating:
4.0

Mobile experience turned out to be an inperson experience

LISA B. 
Rating:
5.0

Great all around!

LEE T. 
Rating:
4.0

Was very happy with staff and service

Darnell J. 
Rating:
5.0

The trailer lights connection did not work. Only the driver's side brake light worked. The customer counter and the person who called me on the phone when I didn't return the truck were exceptionally polite and professional. I had a great experience with renting from Uhaul. Thank you.

RAYMOND W. 
Rating:
2.0

Never saw anyone other than someone telling me to leave the keys in the truck you'll get an email.

RICHARD K. 
Rating:
5.0

We scheduled moving help through U-haul. Alas, they did not show and it took us an extra day to move our furniture. We've contacted U-haul to get resolution on the issue since we realize that it's not the location's fault.

STEFAN K. 
Rating:
5.0

The wiring harness on the trailer shorted out about 100 miles into my 900 mile trip it blew fuses in my truck and I had no working lights on the trailer. After investigating I found out the wiring harness had exposed wires and whoever put it on the trailer wrapped it in a way where it crushed the wires causing it to short out.

TERRY A. 
Rating:
5.0

Mike at U-haul on West street in Annapolis provided us with excellent service. Thank you.

VICTOR M. 
Rating:
2.0

The trucks steering was super messed up. The transmission slipped and got stuck in gears the entire trip. I reserved a 10 foot truck on a Monday for the move on Friday. Only to be informed less than 24 hours before driving 6 hours from Massachusetts that the 10 foot truck was actually not available. I was given a 15 foot truck instead which was way worse on fuel costing me more money in the long run. Unreliable transmission and steering made the trip back very stressful. Overall wouldn't use this service again. Also was displeased to see multiple 10 foot trucks in the parking lot upon arrival in Annapolis, one of which I had probably reserved and was marked as available at the location.

LIONEL C. 
Rating:
5.0

Exceeding customer service expectations! Mike was representative helping me! He was amazing. He was helping 3 customers at once and not one of us was left waiting. I don't know how he did it all but he was organized and courteous taking care of each of us. This young man has a work ethic that I would steal from Uhaul if I could to afford to bring him into my startup!

LESLIE L. 
Rating:
5.0

Make sure to provide the furniture pads because we never got ours

Julie L. 
Rating:
3.0

Person checking me in did not assist me in backing the trailer into the requested space nor did he help me detach the trailer from my car. As a 58 year old woman, it would have been helpful to have assistance w oth the process. He told me where to put the trailer and then went inside.

Mary B. 
Rating:
5.0

This location is so much better with the young lady you presently have managing; service is excellent and swift. The grounds and the building inside and out look great.

NELSA B. 
Rating:
5.0

We had a flawless travel with U haul 20' Truck . It was comfortable driving.

SURENDER O. 
Rating:
5.0

Very friendly and great service

Donald J. 
Rating:
5.0

Everyone I dealt with were very friendly and provided speedy service. Mike and Dave Abbott were in early and both helped me check my trailer in before the store even opened after my phone died while doing the self check in. Exceptional customer service.

Nicholas P. 
Rating:
5.0

The reservation process on the website is somewhat challenging. It hung up on me at least once. It deleted the information I entered at least once. And then, after this it told me that my reservation had been completed.

Scott G. 
No reviews have been submitted for this location.

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