I was charged almost $200 over what I was quoted and the U-Haul store blamed corporate. So I called corporate and they stated the store was responsible for applying the discount and in fact had removed the discount from my order. When I told the gentleman that if my money was not returned to me I would dispute the whole charge he said he didn’t care because corporate got the money anyway.
CAMILLE H
Apex Moving & Supplies
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Apex, NC 27502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I don’t know how anything could have been better. Superior customer service. We will call again when we need U-Haul.
CARTER LPlease check the front suspension and steering. I had a wobble from the play and needed constant correction . Also my online quote showed $1.09/mile, but was charged $1.19/mile. That’s roughly $6 in overage. I will need to call in about it
krishna KThe front suspension of the 15 feet truck has a steeeing play. When driven at 60-70mph, there is a noticeable sway in the steering and needs constant correction and this was not a windy day with temperatures at 85F. Also, I have pictures of the odometer reading with the fuel gauge in the pic before departure abd at return. I also filled up the gas. The agent was busy with another customer and asked me to give the keys and leave and I did so. I got charged for gas. Now, I need to make another trip to go and dispute.
KRISHNA KInstall phone charging facilities in trucks. All else was great. Ty.
LEON H