I have used U-Haul on many occasions and they are great to work with; however, this particular location is not equipped to rent trucks. My reservation was for 8:00 am and I didn't leave with a truck until after noon because of their confusion and lack of communication with U-Haul.
Dennis M
99 Cent & More
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arbuckle, CA 95912
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Have a U-Haul person present , my reservation was for 9:30 am an in person pick up, when I arrived to pick up truck there was no U-Haul person present and I had to go with this whole ordeal with a guy calling his boss and then calling U-Haul this whole ordeal took close to an hour and a half, then after getting key to truck there was no walk around or nothing , the fuel tank was at 1/4 level then turning truck in was just as bad the U-Haul return place didn't have my return info so here we go again another hour and 20 min returning my vehicle and when they finally get my info there paper work said the truck had 1/2 level gas witch it did not then I had to go fill truck up to half level that was 50.00 dollars out of my pocket. Although I did get my move completed that was close to 4 hrs of my time and 50.00 dollars out of my pocket. This in my opinion is very poor customer service on both ends of this transaction.
Scott BPersonal at drop off location were extremely courteous and professional.They met all my concerns.Would recommend their drop off location to anyone.
julia gNo positive comments here. Absolute disaster. The person helping me didn’t know what to do, told me something different from the online check out process, what a mess and a waste of time
Daniel PSign in front of building would be bice. Big enough to read from across the street. Thanks poor again Kevin Mattocks
KEVIN M