The drop off location was horrible. I had to go to three different U-Haul locations to finally return the trailer.!… The one 800 number personnel and the supervisor that took over were very good and solved the problem! Hard for me to believe after as long as U-Haul has been in business, it could be that difficult to return the trailer. Very sad.!…
GEORGE W
Arroyo Grande Home & Garden
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arroyo Grande, CA 93420
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Kind and easy drop off location.
Anthony BWe dropped off using the app. Plenty of parking. Still, I'm not sure why we had to drop-off at a location 20 minutes away, instead of one of the THREE other U-haul locations that are closer.
CHRISTOPHER CDolly was not in truck. Had to go back inside, it’s not close, and was told “ oh you did online so it was missed” or something very similar. Excuses before or in my case no apology. Horrible customer service to blame me for online check in and then once again, no apology. Oh and truck was not cleaned out. I opened the passenger door and a coffee cup fell out. Back was not swept out and there was dirt and pine needles inside the cab
Donny CIt was wonderful. They contacted me to make sure I knew where to drop off and answer any questions I may have. It was a pleasant experience and I would like for everyone to have the same positive experience that I had.
Rigo P