I rented a trailer to move things to a storage unit. I used the trailer for 5 hours and returned it exactly where I was instructed to leave it on the property. 4 days later, I got a notification that I hadn’t returned the trailer. After calling the location with no response, I contacted customer uhaul service who was able to get in touch with the location. They processed my return (since the trailer had been there for days) and then I received a charge for 4 days of rental. I had to follow up with uhaul to get a refund which was prompt from corporate but the whole thing was a hassle. I’d never rent from this uhaul distributor again.BEWARE.
KATHLEEN S
Ralston Food And Gas
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Arvada, CO 80004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Only issue was a truck was parked in front of my rental and that had to be moved before I could get to my truck.
Cheri LOur drop off went much smoother and the location was much easier to find and not so trashy.
Dory WThe instructions stated to call before drop off, when I called no answer. I dropped it off and he seemed lazy, didn’t check me in. Just asked if I put gas in it, was the back cleaned out and if not, he would charge me $10 and told me I was free to go and he would check it in when he had time.
LUCY MZack was so helpful with our Uhaul rental. We chose this drop-off location because of all the other great reviews, and they turned a pretty bad experience into a much better one and helped fix a mistake we made with the return. Highly recommend this place. Thank you all so much!
April P