I tried to extend my rental and it wouldn't let me and I emailed to get help nobody responded it so I got charged $108 today instead of the $20 that it should have been. If there is an offer to extend the truck length online then it should work
Tyler H.
In & Out Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashburn, VA 20147
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It was a busy day but nice gentleman
Paola M.First vehicle had the Check Engine light on, and upon notifying the counter person he tried to convince me that there is nothing wrong with the truck and that I should proceed with it. It was only after my 3rd of 4th negative response that he "found" another available truck for the 1-way trip, claiming twice that all the other trucks left were for local moves only. The subsequent truck that I ended up using was clean and had no warning lights on, however the A/C did not work. Given the trouble I had already with this rental experience, I decided not to pursue it further. The return location was closed at 1 PM on a Saturday - not very convenient. The online return process was a bit cumbersome but it did end up working.
BENJAMIN R.The man that attended me on the phone and at the counter was impatient and rude. I would never recommend this place. I gave it a below average because I he truck did it's job.
Jennifer F.Rearview mirror was broken, MAJOR safety hazard when driving! I could not see if cars where on my right side and the tape they placed on the mirror was ruined and useless! Also, lots of trash on the grounds where the trucks are parked, looks like a third world country, another hazard to Earth.
Lydia C.