The parking lot was a cluster f***. I was returning my van, and waited in line behind 3 other customers , all being cared for by one clerk, and was told I needed to check the van in outside. UGH. There was no where for me to park, I had to squeeze it in between two trucks. Had the lot been more organized, I would have seen the sign about where to return. Not impressed at all. Probably will find another place to get from in a few weeks when I need a truck again. Thanks.
Moving Truck Rental in Asheville, NC at U-Haul Moving & Storage of E Asheville
Moving to or from Asheville, NC 28805? Get FREE truck rental rate quotes at U-Haul Moving & Storage of E Asheville.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of E Asheville
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Asheville, NC.
Cargo vans and pickup truck rentals in Asheville, NC
U-Haul cargo van rentals and pickup trucks in Asheville, NC are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Asheville, NC 28805. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Old truck,looked like it had been driven thru a mud hole or off-road.
They definitely charged me for fuel it didnt need. I drove 20 miles and put 3 gallons in the 10 foot truck and for some reason they charged me $7 for gas. Other than that. It was fine.
My husband attempted to check in the trailer when he was there and person and was told we have to do it online. I tried to check in the trailer online and there was nowhere to do it. I got charged the difference!!! Not sure I will go to this location again, or it is U-haul in general that the issue is by, but it SUCKS as a customer to have to pay extra because check-in is hard to figure out. :( :( :(
Friendly and helpful staff. Went the extra mile to assist me with my rental
Online uhaul reservation was not correct - they booked a 15' truck when I had requested a 10' truck. It is not the pickup location's fault but there is no where to put my unhappiness with the online customer service. This cost me about $40 for someone else's mistake!!
The staff were nice as can be and carried out tasks swiftly.
Everything was wonderful. Reasonable rates. Easy to drive cargo van.
When I say the equipment was clean, it was in good condition but hadn't been washed. The exterior was dirty and I took pictures to show that. That being said, I knew I had a 4 hour drive, through snow, to get to Roanoke so it really didn't matter to me. The employee that helped me did a good job.
Everything with the actual truck and service was good, but the website was very unclear that the â€œmileageâ€ was an additional charge. I thought it was a fuel estimate, so my cost wound up over 1/3 higher than expected.
Despite three people managing the returns, no one was really helpful or proactive. I had to do the online process with photos, despite the staff being right there.
The associates need to Pay more attention to the order. I didn't receive the tow dolly before the associate left and had me on my way. I didnt actually need it so it was okay but a bit annoying.
Give that girl at the counter a raise!!!
Perfect U- Haul experience! No problems with pick-up, driving, loading, and drop-off. What more could some one want, maybe cookies.
Hawk and Tracy were helpful and in good spirits in assisting me with my return after a long journey. They made the return process easy and stress free!
Person that helped me with the return was excellent.
Be certain to retain your best team members by paying them a good living wage. Especially the young lady with long blonde hair; who was very calm under pressure, polite, timely and had a professional demeanor. Remember, retention of such an excellent employee makes better business sense than training a new team member who may, or may not, have such qualities as the aforementioned woman.
Provide official in-site parking for van renters
Parking on the opposite side of the road which was muddy was the real negative. It is not a gravel lot. It's the shoulder of a busy road. But, your people who assisted me from booking to pickup to return were excellent!
The staff person who checked us in was a real jerk. Drop off was an unfortunate and totally unnecessary unpleasant ending to an otherwise overall excellent rental experience. Thanks!
Keep Daniella, she was great! Extremely efficient.
Do not throw in late approval of the rental application with items such as an "Emergency Contact #" that we can call right now. This was odiferous and unnecessary.
They were perfect!!!
I had trouble with the online pick-up and website, for some reasons. (It wouldn't accept my password, or even the password it sent me.) but after speaking with an employee at the location, everything went super smooth. He was both attentive and polite. Dropping off was super easy and the guy who did the drop off was super polite and thorough. He went out of the way to explain the online system to me and will definitely use it next time. The employees here were outstanding and I'll definitely use this place again in the future. (Just wish it wasn't so confusing on website sign ins.)