I would rate the overall experience with UHaul 2 stars...but the staff at the location was VERY helpful. The app/electronic pickup was worthless. Needed to scan barcode to verify location. There is no barcode. Did not process secondary payment that we had entered into the app. Thankfully the location office was open and somebody there was friendly and helpful making the process work.
Joseph P
Lock It Up Sugarbush
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashland, OH 44805
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Continue to employee extremely sweet kind caring people the lady who works at lock it up storage is where I got the truck in ashland ohio she is a sweet lady
Justin GMake sure the phone check in is sent. Showed up and the lady looked like she saw a ghost. Had only a link to my reservation confirmation. Quick and easy after that, she was very nice.
Evan LFix the loose gasket on the driver's door. I have an Android phone and I have had a problem with the online return system twice this month. Bonnie is very helpful.
Dieter SThe lady was super friendly and she was extremely helpful.
Sherry L