There was no one there, closed on Sunday
ROBERT S
Global Pack & Ship
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ashland, VA 23005
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Jeffrey HThe vehicle had an issue with one wheel. It bounced so much that we were actually concerned it was not tightened or would fall off. This is not a location issue. It is an issue with Uhaul in general. We were actually supposed to pick up from another location, but even though I made the reservation months ago, they notified me less than 8 hours before pickup that they wanted me to pick up at a location more than an hour away. We managed to switch it to this location which was closer, but I ended up having to pay extra to do one way moving. We also had problems with the app since we were picking up after hours. This is the second time I have rented and they are 0-2 on ease of pickup. Plan on spending an 45-60 minutes due to glitches with the app. We literally were standing at the door of the location, and the app told us we were at the wrong address. I had to call Uhaul, and they told us there are lots of problems with the app. Had to use the website instead of the app. Given that Uhaul always switches the location, has problems with the pickup app, and ends up costing more in the long run, I will look for other rental companies in the future.
Mark SThe moving van was not swept clean inside the cab and cargo area. The lock to get the key was difficult to open. I would have been stuck if I hadn’t had needle nose pliers to open it. It took an hour to get into the box and get going which totally ruined my schedule and didn’t change my return time. I will not use an electronic rental again.
Barry MQuick and convenient. The truck was not there, had to drive 1 mile to get it from another lot, but still easy and straight forward.
DARRELJOEL T