I wouldn't recommend this service at all to a friend, I was practically lied to because you guys didn't want one of your trucks going so far out the way.
Moving Truck Rental in Auberry, CA at Ponderosa Market
Moving to or from Auberry, CA 93602? Get FREE truck rental rate quotes at Ponderosa Market.
Get FREE moving truck, pickup truck and cargo van rental quotes at Ponderosa Market
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Auberry, CA.
Cargo vans and pickup truck rentals in Auberry, CA
U-Haul cargo van rentals and pickup trucks in Auberry, CA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Auberry, CA 93602. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
The salesperson was really nice however the inside of the truck was dirty with dog hair and dirt all over. He tried his best to clean it out at the moment but it was still there.
Very friendly and much closer than Fresno
I don't know who is to blame but it took us over 2 hours to get our U-Haul. I spoke to at least 3 customer service reps, the owner of the store we were at, and multiple other people. I've rented U-Haul many many times and never experienced something so stressful and frustrating
Have someone available to walk you through the workings of the rental. There was no one to assist me with hookup or making sure that my vehicle was rigged properly with the necessary components. There was absolutely no outside customer service for rentals of the Uhaul as this site is a market. Market customers came first while Owner was in the middle of my transaction. Also what happened to making sure of safety first before the rental left the location. I would not recommend this rental site to anyone.
It was a little weird; the person running the cash register for a store was the person renting the equipment. Each customer had to wait for the other to be waited on.
Rick and Bie are wonderful, friendly people. I really enjoyed working with them. But, they need to update their equipment. It took an hour to get the U-Haul truck even though I had previously checked in online because their computer kept freezing up. Also, if a customer came in [the U-Haul location is also the Ponderosa Market], they would have to stop the U-Haul check in and wait on the customer. I probably should not be so critical because their location is up in the foothills [where I use to live] and it saved me a 45 minute drive as I did not have to go downtown - and that really helped me out. So 5 stars for them being there.
The truck was new and exactly what we needed - thank you
Very nice lady , helpful
I made a reservation to pick up at a location 40 miles away from my needed location because of no available equipment in Merced. When I got to the location they had closed before their posted hours said they normally close. I called the number for help and some outstanding lady, (she said she was in Phoenix), pulled a miracle out of thin air and found a trailer I could get to before they would also be closed. She deserves a pat on the back. She went way above and beyond normal customer service to help me out. My only complaint is that after driving all over heck for a couple of hours, wasting half a tank of gas and hauling the thing back to Merced I was charged about $80 more than the Merced to Tucson price because, I assume, the trip was now 100 miles longer. I got no benefit from that 100 miles. The trailer was empty that part of the trip. etc. & etc. If you can make an adjustment on the price I would be grateful. If you'd prefer, just give the nice lady in your Phoenix office a little bonus and we'll call it square.
I can see I'm not going to get an opportunity to rate the U Haul online reservation process. Calling the location you want to pick it up at, the preferred pick up location, and not being blatant about THIS location is truly only a PREFERRED location is deceptive practice. It should be spelled out in big bold text, we do not guarantee this location for pick up. What a pain to learn in less than 24 hours that you must drive close to an hour to pick up the trailer you reserved. Be blatant! Be clear!
Great easy drop off. The staff was quick and efficient. Nuff said.
Not a thing. The on line check in and pre-payment option worked well, as the pick up location was a small country store and the clerk was by herself and busy. It helped us both out.
We notified the staff about the bare wires that we found when we unloaded the truck. The placed a non-op on the trailer until it could be repaired.
Personnel were extremely helpful despite issues with the U-Haul system to conform the reservation. Very accommodating and helpful.
The location is in a small market where the person assisting us, had to stop and check out grocery customers. It would have been nice to have a working printer as the receipt was emailed to us in an area where cellular reception is spotty at best.
Need at least 2 customer service people instead of one.
The service was very good. The trailer I rented was perfect for my Ranger pickup and I will be renting it again as needs arise.
Just keep up the maintenance and good work, trailer towed beautifully, great experience.
The people at the Ponderosa Market pick up point were wonderful, helpful, courteous. Great place!!
Everything went smoothly.
Excellent customer service, fast and efficient. U-haul computer is the only reason it did not get an excellent.
There was only one person available to do the paperwork when I picked up the trailer. The woman was very friendly and apologized for it taking so long but she had to take care of the customers coming in to the store before helping myself because I was a uhaul customer. The frustrating part was that when I walked in there were three people working in the store, they all walked out and I ended up waiting an hour before I could get the trailer and get out of the store. I did complete all the paperwork online to "save time" at the pick up but literally everything I had filled out did not matter the girl had to refill out everything. I would not recommend people use this location except that coming from Shaver Lake it is the closest location. My recommendation would be to call ahead and see if they have an additional person available to do the uhaul rental agreements.
very nice owner, brand new truck
Equipment was broken. But was still fired to pay for usage.