Truck was dirty outside and driver side visor was brokenBRIAN P.
Moving Truck Rental in Aubrey, TX at Greenfill Lone Star Self Storage LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Aubrey, TX 76227
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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The gas tank was above a quarter tank. I ask the person in charge if that was ok and he said I should return the van the same I received, 3/8. It was not 3/8, it was a little above 1/4. So I did return above 1/4, same as I received after filling gas. I got charged for the gas. Not happy about it.RUBEN P.
we had a bit of trouble finding it but it was because we thought it was up further in Aubrey. It was our fault for missing you because you're well marked but we just weren't looking for you that soon! new to area! i appreciate you helping me get a truck with such short notice. The furniture i purchased the sellers wanted it out this weekend. Thanks again!!Rachel A.
Atleast my third time using this location. Now there are a couple places that have popped up closer, but I will continue to use this location cause it's quick and painless getting in and out. Less than 5 minutes getting setup and out the door.SHAUN M.
The truck was in good condition, but after I submitted the inspection, I noticed a couple of things. I sent pictures of the ashtray being full, a small crack in the front bumper and a missing visor clip. There was a moving box behind the center seat. Maybe the facility didn't thoroughly inspect/clean it after the last renter.Jason B.
Easy to work with. In & out very quickly. Easy return, The team members were courteous and engaging.Deborah A.
Great place to rent either storage or U-Haul very friendly and helpful! Thank you!GLEN K.
Keep up the good work!ADAM A.
You billed me $177 for use of this vehicle. Here are my issues: 1. I had to wait 30 minutes on hold to get a representative to help me get the vehicle as your mobile app didn't work. 2. Once I got the vehicle, it was parked in a pit of mud and was stuck. I had to wait 2.5 hours for someone to show up and get me out of the parking lot. (that's 3 hours of lost time.) 3. You are charging me $25 for cleaning a vehicle that was caused by your negligence. There would not have been mud in the vehicle had you not parked it there and then left me waiting 3 hours. 4. You are charging me $10 for pads that were not provided. I have rented vehicles and trailers from you multiple times over the last 6 months and I can say that this is the absolute worst experience I've had as well as poor customer service. The fact that I did not hear anything at all from you since my initial complaint on the invoice is disappointing. I'm further disappointed that all the issue have been excused and your are just billing me for services you didn't provide. I consider that a dishonest business practice and will have to act accordingly based on your lack of desire to resolve the issue.James N.
We were scheduled to pick up Uhaul truck at 1pm at the Greenfill Aubrey location and then meet movers at my house in providence village at 2pm. When we arrived to get truck, it was parked in mud and after several attempts, realized no way we would be able to move it. We then had to go thru the time consuming process of â€œreturning the truckâ€ and drive to the uhaul location off 380 in Aubrey to pick up a truck. They were WONDERFUL! They got us in and out with new truck as quick as possible but we were still 45 min late meeting movers which cost us additional money. We will NEVER use the Greenfill location again and NEVER recommend them.Shannon D.
Nothing. Had good experience.Wylinda C.
Guys there were great. Good serviceAlexander W.
Great customer service!Shawn S.
When I arrived at my scheduled time of pickup the place was closed. The person arrives 20 minutes later and then didn't know how to get in the building or work the computer. I used the mobile check in because I thought that would make for a smooth and quick pickup but by the time I was able to leave with the truck I was an hour behind schedule.Ursula B.
only problem I has was I was told I was charged 77.53 and that's what the contract sent said, However my bank statement said 98.56Alison G.
Clean your vehiclesLisa K.
I made an after hour drop offLATOYA J.
This was my first time renting a truck and service was amazing. I was nervous since I had never driven a truck before, but I was able to come a day before test it out. I will pass this along to my colleagues.Anthony H.