If moving equipment is reserved it should be I. The truck when you pick it up. That way you wo t have to drive to another location to pick it up and go over your mileage.
Justin C
Citgo Auburn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, AL 36830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.0 Average Customer Rating
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The truck itself was fine. My issues were 1) I had made this reservation several weeks in advance, but only on the morning when I picked it up did the app ask for references, and I couldn't access the key until they had been contacted 2) I had ordered several pieces of equipment (hand cart / blankets / cart) and was told by the proprietor that they didn't have any of that. 3) The proprietor didn't have my name on his list, and if I hadn't made a fuss might not have been able to pick up the truck that I had confirmation of for weeks. It was a very frustrating and stressful process considering the many moving pieces involved with the move (including having to reserve my freight elevator weeks in advance including $400 in deposit). Basically if I rent from Uhaul again, I'll do it from a genuine UHaul establishment rather than a gas station that brings in a few trucks a day.
John MExtremely poor customer service and no training for employees. I will definitely never come back to this place and will tell everyone to NOT come either.
Donald PThere customer service was terrible
kaitlynn gThe van only had 1/4 tank of gas. I’d been called earlier in the day to verify I’d be there at 2:30. I was there to pick it up but the person to rent it to me took 30 minutes to show up.
Jessica V