Provide instructions to simply use the app to complete the transaction with UHaul. Simply dropping off the keys isn't all you really need to do, of course.
David B
Citgo Auburn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, AL 36830
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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I was disappointed that the truck was not available to pick up at my original requested location. It added miles to my trip.
Larry DIf moving equipment is reserved it should be I. The truck when you pick it up. That way you wo t have to drive to another location to pick it up and go over your mileage.
Justin CThe truck itself was fine. My issues were 1) I had made this reservation several weeks in advance, but only on the morning when I picked it up did the app ask for references, and I couldn't access the key until they had been contacted 2) I had ordered several pieces of equipment (hand cart / blankets / cart) and was told by the proprietor that they didn't have any of that. 3) The proprietor didn't have my name on his list, and if I hadn't made a fuss might not have been able to pick up the truck that I had confirmation of for weeks. It was a very frustrating and stressful process considering the many moving pieces involved with the move (including having to reserve my freight elevator weeks in advance including $400 in deposit). Basically if I rent from Uhaul again, I'll do it from a genuine UHaul establishment rather than a gas station that brings in a few trucks a day.
John MExtremely poor customer service and no training for employees. I will definitely never come back to this place and will tell everyone to NOT come either.
Donald P