The best location so far, I highly reccomend them!
NANETTE C
Harvey Rd Chevron
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, WA 98002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Location has a small, tight, difficult to navigate parking lot. The employee who assisted in getting the rental setup was not particularly friendly, and despite being told that I was the one who made the reservation and was paying for it in full, and the one assuming liability, changed the entire reservation to be under my fiancé ‘s name without asking. My fiancé was going to be the driver for the duration of our rental, but everything else was handled by myself under my account. After researching, I don’t see a reason why the employee would need to change the entire reservation to be under my fiancé’s name, especially as I had already done the primary check in online. I checked in with myself as the reservation holder, and my fiancé as the primary driver. My information was used to secure the reservation, his information was used for the driving portion. This was incredibly frustrating and felt very unnecessary to change the reservation from myself (female) to my fiancé (male) after I had already signed and paid for everything and assumed the liability.
GAGE CThis location was so efficient and easy to fuel for returning. The truck was clean and nice condition.
RICHARD MI was redirected here from my original reservation site due to not having the rental I reserved weeks prior. This location is a gas station where the cashier knows nothing about the service. Literally told me “I just hold the keys” then proceeded to call a representative to speak to me over their broken phone on so was near impossible to communicate effectively without constant yelling. Walked behind where the rental was parked and wedged in between larger trucks at an angle and said to back up and you can go. It was absolutely stressful trying not to tear the vehicle on the sides from their own incompetent parking. There was no form of walkthrough to confirm state of rental prior to taking. It was for my wedding to transport supplies and was pressed on time and already redirected so took what I could get. Absolutely terrible experience.
Zamod TBack of trailer had dirt, attendant was rude. Will not be coming back
DYESHIA L