The employer at the desk was friendly however, the truck rental was awful. My experience with this rental was the dirtiest truck I’ve ever seen and reeked of cigarette smoke. Both my son and I my clothes reek after a short three hour rental and had to keep the windows down yet still resulted in a headache. I was told there was nothing that could be done for me at the location and I was directed to contact U-Haul corporate.
Amy A
West Coast Self Storage Auburn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Auburn, WA 98002
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Windshield dirty and cracked. Cab floor dirty. No moving mats / blankets in bag in truck.
DENN PN,/A
ABDUL WI accidently overfilled the gas tank spending too much on gas. If staff taught me how to calculate gas used, I may have been able to avoid this mistake. This might be in the documentation, but I ran out of time to read it all. I also experienced a huge leak from gas tank while filling. Gas spilled all over the underneath of truck at gas station and leaked the whole way to U-haul office. If I didn't have hand on nozzle to click off there would have been a huge lake of gas at gas station. Although a guy ran up to me to stop it if I wasn't there. lucky me but stressed me out horribly, I was all alone
Noelle RI would suggest to vacuum and sanitize after each customer. There was a bad odor that could have been prevented with sanitation.
LATTIKANE M