Friendly ladies at the front desk.
SCOTT H
South Augusta Merchants Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Augusta, GA 30906
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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You guys are the best, thank you for assisting me with my business needs. Thank you all for what you do.
JOVOHNTEE WI had a 0830 reservation made Tuesday for a Friday morning. I follow the directions online and the lock box in assigned has no lock or key. I call customer service because it’s outside of uhauls working hours. The gentleman that I spoke with was semi helpful. He put me in contact with a woman who was able to switch my reservation to a truck with an available key. The only problem was it don’t have the dolly I paid for. By this time it’s 10 and they’re open. I go inside and am told there are no available dolly’s, even though the price I paid included said dolly and a 15’ truck. Fine. I take the truck and notice the gas isn’t filled to full. Noted. Once I’m done I bring back the 10’ truck and check to ensure I was charged correctly. I was not. The woman on staff was absolutely no help. She had to reach out to the owner for every single question I asked. She told me the owner would reach out to fix the pay issue. I have yet to be called or refunded. The worst U-Haul experience I’ve EVER had.
Chyna SMy rental contract states I brought this trailer back on Saturday. The trailer was returned on Friday afternoon. I asked if I needed to sign anything, I was advised no. I did not receive any paperwork for the return but I do have the date stamped photos of the trailer parked in their parking lot, by the trees, where they asked me to park it at 3:37 pm on Friday, December 5, 2025. This was dishonest.
JACQUELINE JI will never book this again ever
BAYON C