Everything was goodMaria H.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Aurora, CO 80011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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This was by far the worst experience we have ever had with a u haul pick up. Our pick up location got changed MULTIPLE times during the process. Then the day before pickup, we get assigned to this crappy location. It was literally a gas station. The lady didn't seem to have any idea what she was doing, nor the desire to do it. It took about an hour just to get the uhaul. Then she was rushing us out of there, very rudely, because she had to leave. She actually closed down the shop for about 20 minutes until he partner showed up. The uhaul was not clean, the dolly wasn't even zip tied to the trailer. Overall, terrible experience.TIMOTHY B.
Woman was rude and had no idea what she was doing. With a reservation and only person in the store majority of the time and it still took over 30 minutes to get keys. The truck smelled disgusting and was dirty . I took addl pictures just in case. I will never use this location ever ever again due to the customer service alone!Brandy nicole F.
The agent performed excellently, will recommend highly, Thank youjames C.
Attendant had me do everything. The truck had a sticker saying I would get a $25 credit for sweeping out on the back and I did and didn't get a credit. He had me go out and take pictures of mileage and fuel and said he could not drive the truck and I had to move it around and do everything for him because he can't drive.james M.