Moving to or from Austell, GA 30168? Get FREE truck rental rate quotes at Guest Inn.
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austell, GA.
U-Haul cargo van rentals and pickup trucks in Austell, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austell, GA 30168. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
The staff was excellent but the Vehicle was not clean. The truck had paint stains in the seat and middle seat had a small burn hole. Also was told there would be a 2in ball hitch on the back but there was not one. Customer service was Excellent.
Well the 2nd locations service was great! My 1st reservation was at a center close to my home. It was closed when I arrived! I called customer service and they directed me to another location further away from from my home. This made me late for the job I had to do. So basically just spent $100 for a half done job! I think I should get a full or partial refund. Thank you Joey McGlamory
The process to get the rental truck took almost 45 minutes. Then after getting the rental truck the inside was dirty. So the process could be a little faster and the rental a lot more cleaner.
I was rerouted to this location and should have just declined to pick up the truck. This is a seedy motel with unsavory people just sitting around lurking. It was very unsafe and made me nervous, and I don't scare easily. The truck also pulled and the engine light came on and stayed on. This left me fearful that the pulling would result in the vehicle breaking down. Thankfully I had a short trip.
Its just not an updated facility. Otherwise good service and vehicle.
Friendly host
They were very friendly and helpful.
Convenient and easily accessible location, great and honest staff
Grate Service
Unprofessional staff ,
I was told the location opened at 8am by Uhaul. I arrived at 8am to find the guy at the desk asleep and he said the "Uhaul rental manager is not in until 8:30 am". I advised that is not what I was told by Uhaul. He did not seem to care and told me to take it up with Uhaul. I had to wait until 8:30 am which put me behind schedule because the traffic after 8:30 am is MUCH worse and I knew the delay would be significant. I called Uhaul to discuss the situation at *:00 am. The first person I spoke with told me to take it up with the guy at the pick up location (WRONG ANSWER). I asked to speak to a manager and the manager took it more serious and did the right thing. At 8:30 I went into the motel where the rental location was once again. I was met by the SAME guy I spoke with at 8:00 am who told me to come back at 8:30 am because the "Uhaul Rental Manager would not be in until 8:30 am. He finally started the rental process. WHAT IS THAT ABOUT???? The guy at 8:00 am and 8:30 are the SAME guy!!! When he checked me out he charged me TWICE for the full coverage insurance. He could not understand that I had already selected full coverage when I book it and it was already in the price he charged me. I had to call a UHaul manager a second time to get the issue with the full coverage insurance fixed. It took the guy at the pick up location 30 minutes to check the truck out. This delay in checking it out cost me DEARLY in time because I spent an additional 45 minutes in traffic because of the delay. Had I know he was not open until 8:30 am, I would have selected a different pick up location. The location does not reflect well on Uhaul.
Have equipment in order & properly functional
There is too much traffic around your location. On Sunday, it is terrible because of the people getting out of church.
Great customer service.
The mobile pick up was acting slow, I went inside to ask them for assistance and he told me I couldn't pick up because his manager wasn't there, when I told him that I was doing mobile pick up he still insisted I wasn't allowed to get the truck until the morning. He was rude and nasty about it. I was very displeased
People were friendly, but not a great area to bring the family. I would recommend leaving the kids and only having dad come. Condoms in the parking lot and a working girl asked to, well, I don't need to say the rest.
Speed the time up on processing the rental.
The system didn't recognize that I already paid for my rental at the front desk & the seal on the dolly was already broken when I opened the back door. Other than that, the owners were nice.
The customer service was amazing. While the vehicle I used was clean, the smell of the truck wasn't all that great.
Continue to provide great customer service.
Do Not Charge Customers For Things They Did NOT USE
Perfect
24/7 pick up
This was the worse location of an Uhaul establishment. My driver side store would not close all the way I was driving down in the interstate with my driver door barely hanging on. The inside the uhaul smell horrible and the smell was in my furniture. The guy who gave me rental truck was very rude and was not trying to understand me he was looking at me in a very disrespectful demeanor I felt uncomfortable. Overall experience was horrible I will never use another uhaul establishment nor will I ever recommend it to anyone.
Everyone in the office was so nice and helpful
