Over ALL, Everything Was Good. I Only Had a Half a Tank Of Gas ⛽️ When I Picked Up The Truck. But I Put a Bit More Than Half a Tank When I Dropped If Off.
Lenny R
Wami F&F Auto Sales
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austell, GA 30168
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The truck had a transmission problem and then they charge me up front, and then when I return the trunk, they charge me an additional hundred and fifty.Give me the truck with no gas.I put gas in, return it with a little bit of gas
BENITO VDid not put my dolly in the truck from my order.
NICOLE GMy overall experience with U-haul was Poor. I would not recommend U-Haul to anyone. My reservation was changed to another location at 8am. Which gave me enough time to arrive on time at 9:30 for my original reservation time; however, the key was not in the lock box. The owner showed up 30 minutes later and was slow to get everything resolved.
Atahsia SDon’t let anyone else go to this location. When I arrived the person who was supposed to help me wasn’t there. His brother called him. He said he was on the way and it would be 20 minutes. We then did the rental over the phone and he said he would be there. I waited. After a while I asked the guy (brother) if he was coming. He called him back via FaceTime and he was home on his sofa. He said ask my brother to help you. I tried to hook up the trailer myself but due to its location I couldn’t get it high enough. I went back inside and asked the brother for help and at first he said no. When I told him I couldn’t pick it up high enough he said ok. We got it hooked up and I had to do the chains because he had no idea. I was very disappointed in U-Haul since I had this type trailer reserved two weeks prior from the store where I always rent from U-Haul called me and changed to the place that I picked it up from. Very disappointed
Peter C