Not charge for an unnecessary cleaning fee
EVAN S
Ravenscroft Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Upon pickup, truck had NO GAS, I understand this isn’t a full service uhual storage place but this was the most confusing rental situation. I would like if someone could reach out to me if possible to discuss more or my experience!
GABRIELLE MRavenscroft should NOT be on the list for after hours drop off. We followed the U-Haul App instructions while dropping off after midnight. - uploaded pictures, shared location, all requests to complete the reservation. Last step putting the key in the box wasn’t possible because THEY LOCK THE AFTER HOURS KEY DROP BOX INSIDE THE CLOSED STORE!! they assume you live near and told me to bring it inside the next day or I would have “big charges”. I live over three hours away. Even if I lived in town I would still have to make another trip back to their store. They need to either have an accessible after hours key drop box or be removed from the list of locations for returning a U-Haul after hours.
MELODY CGreat customer service! The check engine light was on, but we didn’t have to go far, so I wasn’t too concerned. Very friendly and gave a thorough explanation of the break down for cost.
CHELSEA Lcheck in was a pain it took twice as long then it needed to
ANDREW S