Gave me a U-Haul with check engine light on, the vehicle sounded like it was about to explode, parking break got stuck, when I came back inside and confronted them about the vehicle they gave me one of them was laughing and walking around giggling at me. They didn’t extend my time after giving me a new truck and me having to unload and reload my stuff into the new U-Haul , and then proceeded to charge me $83 after i returned the truck and left the property, ON TOP of the $61 I originally paid.
ASHLEY V
Ravenscroft Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78748
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Customer Reviews
- 4.0 Average Customer Rating
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Gentleman at Ravenscroft market was friendly and efficient. Pick up was easy and quick. Location was great for adding gas before driving away.
JOE FThe cashiers were not very knowledgeable and did not speak English well enough to convey info on complex issues like insurance and liability, at least not for me. When I rented the vehicle, no one looked at it with me to verify its condition. When I turned in the vehicle, no one looked at it to verify it was not damaged.
KELLY CGreat service, no notes! Will rent from here again.
Richard GThe check in process was a bit long
HECTOR N