I used this location because it was near my home, but I will not use it again. I was overcharged and it took me over 4 days and many phone calls to finally get someone to listen to my issue. It has now been 10 days since I rented a truck and I am still waiting for my refund.Gilda P.
Moving Truck Rental in Austin, TX at Manchaca Service Center
(U-Haul Neighborhood Dealer)
Austin, TX 78748
Services at this Location:
- Mon-Fri: 7:30 am - 4:30 pm
- Sat: 8 am - 3:30 pm
- Sun: Closed
Special Operating Hours
- 6/26/2021: 9:00 am - 1:00 pm
- 6/27/2021: Closed
- Free towing inspection
- 24 hour customer return
One-Way and In-Town Local Rentals in Austin, TX 78748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
This location has a good stock of trucks. Personnel in the office are competent and seemed truly interested in providing a truck that was ready.Steven B.
Nope...it was great!vicki K.
The location specific instructions on the website to get the keys after hours was riddled with difficult hurdles from the website.Val G.
Excellent equipment. Excellent service.CASINO K.
Gentleman at the pick up/ drop off location on Manchaca Road was extremely helpful and a pleasure to work with. Also when the truck broke down, road side service was quick to act.Drew B.
great people to work with...Michael C.
Posted that they were open until 3:30 p.m. but no one was there at 1:00 on a Saturday. No one there to help.JOHN F.
We did contact less pickup and it was very easy and clear what to do and what truck was ours. Thank you for making this easy!Jacobb E.
STOP RENTING TRUCKS TO CUSTOMERS WITH LESS THAN FULL GASOLINE! The gas went down an eighth as soon as I drove off. I had to pay 10 dollars in gas to drive 15 miles in a 10 ft truck. It's a scam. Charge the customer a service fee for the gas if they don't bring it back full, then, in instead of refilling it, pass it on to the next person and make them play a game to try and get the gas back to exact place on gas gauge. I'll never rent from this place again,Joseph S.
Great customer service. The agent even provided confidence for the drive as I was new to towing with a truck. Great service. The truck had impeccable performance . Would only rent u haul if I ever move again.SURYA BHAGWANDUT Y.
tires in bad condition, had blow out one of the tires and peace of the another tier was gone,2 tiers was changedWail A.
I was there at 2 when they opened and no one was there so I waited. Google said open from 2-5. No one showed. I finally called customer service and after being on hold for awhile, I was able to get online and the nice gal walked me thru the process. I don't want to malign this location cuz they might have had an emergency but wanted you guys to know. I also don't want to get charged any extra fees since it was not my fault. Ive used uhaul 3 times in 4 years and have never had any issues.Debbie S.
everything was quick and easyKathryn H.
Barry was very helpful attendant and very informative and really nice and easy to talk toMALANDREA P.
The truck was clean but windows dirty. This has been the case on both rentals I had over the last week. Either the windshield washer wasn't working or no fluid on this truck.Scott R.
Uhaul made our move from Austin, TX to Indianapolis, IN so much easier and so affordable!Victor C.
YOU ARE CHARGING ME FOR AN EXTRA DAY WHEN I DIDNT USE IT AN EXTRA DAY. THE GUY ON THE PHONE SAID IT WAS A MISTAKE AND THAT I WOULDN'T BE CHARGED AND STILL WAS. NOW I HAVE TO WASTE MY TIME CALLING AND ARGUING TO GET BACK MY $60. NOWHERE IN THE APP DID IT SAY THAT MY DROP OFF TIME WAS 8AM. I PICKED THE SPECIFIC LOCATION BECAUSE I COULD CHOOSE THE 6PM DROP OFF TIME. I WILL NOT RECOMMEND BECAUSE OF THIS.DavidLee M.
I took almost 45 mins to checkin through the mobile site. Long stretches would go by with cryptic messages from a virtual agent. She was clearly looking at multiple conversations at one time time not reading the history before responding. It all had a very rude and quick tone rather than trying to be helpful, as if I was trying to steal the truck and she was preventing a crime from happening.Matthew R.
I have rented twice from this location. They are very friendly and the trucks are very nice and new. Easy and fast check in /check out.Amy P.
Quick and easy, truck was clean, very happy with overall service. Thanks guys!liz B.
I rented a U-Haul, two dozen furniture pads and a dolly. I also rented from U-Haul's website movers to move my items to the truck. We picked up the U-Haul as planned but no dolly nor furniture pads were inside the truck. We were never told this in advance nor advised a way to go about getting them. I am not sure how one can move items without these basic essentials. However, after speaking with U-Haul again, I was told to drive to a different U-Haul facility to pick up a dolly and furniture pads. We drove to a different facility and were told that no dolly was available. What this comes down to is not only did I not get what I ordered but was advised by U-Haul that another facility had the items, but in reality, they did not. We also had multiple issues with the moving company we were provided on U-Haul's website but I am being advised that this is not U-Haul's issue. However, I would not recommend booking the movers through U-Haul's site because there is zero accountability on U-Haul's end.Robin M.
Very seamless experienceAllan G.