Extremely confusing and hard to navigate from start to finish. No directions on how to do anything during the process were laid out. It took me almost 45 min to figure out how to get checked in to picking up the keys to the U-Haul, a whole hour wasted. It was not made clear that there was no process for check in etc in this matter and it put the entire day behind schedule. Very disappointed
Carrie J
Ravenscroft Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78748
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Everything went smooth, no problems. Thank you! Will def use next time I need a truck.
RENEE DNo sign on building to locate the "office" which was at the check out counter in a gas station & the guy had to check out customers before he would help me. Only reason I found it was because someone working in the store told me it was the guy behind the counter
Crystal VSo easy
Monica RI used the self check in and didn’t speak to anyone.
CHRISTOPHER W