Abhorrent customer service skills from the entire staff. The manager, Ashley,was especially dismissive after they overcharged me by 220 dollars due to their mismanagement of my contract. I was further dismayed at her inability to accept full responsibility for the mistakes. She instead transferred blame on subordinates and me for failure to perform a thorough walk around inspection of the vehicle. I personally took an hour chipping off ice from the vehicle in order to open doors and make sure steps we're safe to use while using this van. A walk around inspection of the vehicle wasn't even a possibility given how much ice was needed to remove.
Moving Truck Rental in Austintown, OH at U-Haul Moving & Storage of Austintown
Moving to or from Austintown, OH 44515? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Austintown.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Austintown
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Austintown, OH.
Cargo vans and pickup truck rentals in Austintown, OH
U-Haul cargo van rentals and pickup trucks in Austintown, OH are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Austintown, OH 44515. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Thanks, as usual, your trailer was very helpful, clean, and the best. Thank you
Tires were low and needed aired up before we left. Had to clean dirty windows. Back needed swept out before we loaded.
Friendly and Quick
I would not recommend Uhaul to ANYONE after being ripped off and lied to like that.
Nothing they did a great Job. Will was very helpful with all my needs.
I was over charged 21$ when i called they said it was a mistake and would be resolved . As of now it has not been resolved. I rented a ramp trailer had it less than 3hours and was charged 24 plus 21 . Very unhappy with this
excellent staff ,, very polite and knowledgeable
Give a Veteran and/or Senior Citizen discount.
Customer service at the location was fantastic. Very helpful
Everything was superb. Excellent customer service.
Nothing I can think of.
I had a great experience at this Uhaul location. The employees were very nice and the truck itself was clean when I picked it up.
The trailer hydraulic brake hose wore out and sprayed brake fluid all over the tailgate of my 2019 Ford F-150 SuperCrew Platinum. Brake fluid destroys paint. If my tailgate shows signs of paint loss I expect UHaul to make this right. Otherwise, your staff was excellent.
Friendly and extremely easy to return. The setup is so convenient. Highly recommend.
Professional, courteous, and clean.
Very bad Experience...Employees had NO PERSONALITY...Never felt welcome...Person who waited on me..i felt i was a bother to him....when he put the trailer on my hitch of my truck..said it was secure..took picture and walked away...this was at 7:40 am.... So i got in my truck to leave...started to pull out in TRAFFIC and Trailer fell off my Hitch and in the middle of a 4 lane road trailer came to rest against the back of my truck....with traffic coming i got out of my truck and yelled to the U haul sales men to come help..seeing i only went 50yrds. from wete i started...so i connected the trailer up MYSELF ..by the time he got there...i quote...he said..Wow..i never seen that happen before...REALLY...so shaken i got in my truck and drove 1 1/2mile up the rode and had the other U Haul store..tighten and recheck how I PUT Trailer on my hitch....they said that it was good..he brought out a wrench and tightened it to make sure it would stay secure for my trip to Columbus and back... SO..HOPEFULLY this NEVER happens to anyone else..this could have ended Very Badly...someone could have really gotten hurt or even killed...UNPROFESSIONAL and Terrible situation...you put me in....was WORRIED the whole time....i believe i should be COMPENSATED for this EXPERIENCE....i could go to social media and tell my story...also the Picture he took is the tell all...if no threads were showing on latch..that tells all....love to know what your company will do...ken
very happy Rich Kay
Truck has a very pull to the left Was even worse when pulling a trailer Would be nice if the equipment would had trailer brakes Also a working radio would have made the ride more pleasant
The Cab of truck was dirty . Pad lock for cargo door not working .
Very friendly and courteous awesome thanks
Checking is was quick and easy but I arrived to drop off at 455 5 mins before close. Door was lock knocked on the door man came out and said they were closed and I had to use website to return truck. He said his computer was shut done and could not turn it back on. I busted my butt to get it back in time and he didn't seem to care. I will not use your company again. Please don't forget the customer( the one who pays) is always right.
I followed the instructions for an after hours equipment return and was still charged an "inconvenience fee". Next time I'll just rent a truck from enterprise.