Very bad Experience...Employees had NO PERSONALITY...Never felt welcome...Person who waited on me..i felt i was a bother to him....when he put the trailer on my hitch of my truck..said it was secure..took picture and walked away...this was at 7:40 am.... So i got in my truck to leave...started to pull out in TRAFFIC and Trailer fell off my Hitch and in the middle of a 4 lane road trailer came to rest against the back of my truck....with traffic coming i got out of my truck and yelled to the U haul sales men to come help..seeing i only went 50yrds. from wete i started...so i connected the trailer up MYSELF ..by the time he got there...i quote...he said..Wow..i never seen that happen before...REALLY...so shaken i got in my truck and drove 1 1/2mile up the rode and had the other U Haul store..tighten and recheck how I PUT Trailer on my hitch....they said that it was good..he brought out a wrench and tightened it to make sure it would stay secure for my trip to Columbus and back... SO..HOPEFULLY this NEVER happens to anyone else..this could have ended Very Badly...someone could have really gotten hurt or even killed...UNPROFESSIONAL and Terrible situation...you put me in....was WORRIED the whole time....i believe i should be COMPENSATED for this EXPERIENCE....i could go to social media and tell my story...also the Picture he took is the tell all...if no threads were showing on latch..that tells all....love to know what your company will do...ken
Trailer Rental & Towing in Austintown, OH at U-Haul Moving & Storage of Austintown
Moving to or from Austintown, OH? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Austintown, OH 44515 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Austintown, OH
Cargo trailers in Austintown, OH are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Austintown!
Utility trailers are perfect for towing large or oversize cargo in Austintown, OH 44515. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Austintown provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Austintown, OH and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Austintown, OH online today!
Trailer and Towing Supplies
very happy Rich Kay
Truck has a very pull to the left Was even worse when pulling a trailer Would be nice if the equipment would had trailer brakes Also a working radio would have made the ride more pleasant
The Cab of truck was dirty . Pad lock for cargo door not working .
Very friendly and courteous awesome thanks
Checking is was quick and easy but I arrived to drop off at 455 5 mins before close. Door was lock knocked on the door man came out and said they were closed and I had to use website to return truck. He said his computer was shut done and could not turn it back on. I busted my butt to get it back in time and he didn't seem to care. I will not use your company again. Please don't forget the customer( the one who pays) is always right.
I followed the instructions for an after hours equipment return and was still charged an "inconvenience fee". Next time I'll just rent a truck from enterprise.
I drove the truck 5 miles! Got charged over $6 for gas. Really. Takes more than a gallon to go 5 miles. It didn't look to us like the gage had even moved!
The young man that assisted me yesterday evening was kind and courteous. The young lady that I dealt with this afternoon was rude and very disrespectful for not to be wearing a mask when it's a store policy. I have been a customer over 30 years but if this is the level of service now I will recommend to my fellow military veterans to use another service.
the staff was excellent and polite
This is the nicest, cleanest U-Haul I've ever been in. The staff is amazing and very friendly. Ashley is such a great manager and Will, what can I say, is such a great employee. Always helpful and very polite. I would and will be telling people about this store!
When I rented. The employee was super nice and helpful! The equipment was absolute JUNK
The trailer rear brakes one of the two axle were locked . It was slow and dangerous, I only moved half of my load
Quickest return ever! There was a staff member waiting at checkpoint for us. Very friendly
Train your staff on ADA and Hippa laws. It's inexcusable to look healthy and be treated unfairly. I spoke with your manager / area supervisor. Educate these young people to save someone the humiliation of being treated wrongly by an unseen disability. We have barriers and distance up for a reason when someone is covered by ADA and Hippa.
Nothing at all.
Front desk is outstanding! I can't remember the young lady's name? She is a brunette an was so helpful. Keep up the great work and I will always go there for truck rentals!!!!
Nothing comes to mind, renting from U-Haul is always fast and convenient...Keep up the good work...
I opened the rental and there were crumbs on the step and in between the seats. Not a big deal just needed vacuuming. The alarming find was a used latex glove. In this time of the pandemic I was now questioning the sanitization of the van. The pick-up and return was easy and the employees pleasant just needed to pay attention to the little details of cleaning and sanitizing.
Truck needed service
Once again an awesome location. I won't do business with any other u-haul but Austintown. Employees are wonderful.
Nothing your location is wonderful. So are the people.
Staff was very friendly!