Provide lunch?? Seriously, it was a delight to deal with this East Avon U-Haul location. Very "chill" and accommodating. Very new truck in perfect working condition. Simply a joy!Gene L.
Moving Truck Rental in Avon, NY at Avon Self Storage Park LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Avon, NY 14414
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Excellent customer service. Friendly and extremely helpful! I will definitely use this company again for my moving needs.Austin H.
When it comes to measuring the capacity of the truck, we found the information provided by Uhaul was short. Wheel wells and the overhead door impact the actual SF available - definitely can't pack it tight.deborah S.
U haul failed to notify me that original rental location in Lakeville NY had closed. If I hadn't called a day before rental date and spoke with Amy my move would not have happened. Amy took care of the problem. She got my a truck at the Avon location Your website should have never accepted a rental at a closed facility. i was lucky to have a truck available during this busy time of college move etc. Truck was clean and maintained. Jack McAn anyJohn M.
Thank you for a very easy rental experience!!Catherine F.
I ordered a truck and a 6x12 trailer, which they said was available. I called the week before my departure to make sure everything was all good and was told they don't schedule anything till the day before! When they called me the day before, I was informed that the truck was available but I would have to drive 3 hours to go pick up the trailer! So now the only thing I could do was switch to a car trailer! After loading the truck and car trailer we realized there was a flat tire on the trailer. It took about 3 hours to get it fixed which made it impossible to make our trip in one day, costing us a night in a hotel! And because they didn't have a 6x12 trailer for us as we ordered, now I have to make an extra 1600 mile trip to get the rest of my stuff! I am highly disappointed in the service I received from U-Haul and would definitely look at alternatives the next time I move!!Timothy D.
I have never had this many problems with UHaul! I was drastically over charged for miles I did not use and insurance was added after I already told her I had insurance to cover the truck. I never had any one on one with her at the location as the pandemic I guess prevented that. Only over the phone. So no one was there when I returned, she did not answer the phone when I called to tell her it was returned and had no voice mail so I called the 800 number to notify them. There should not have been a #20 charge for returning with no one there. I am still working with your management to get my money back but the are not refunding me the correct amount! I will NEVER use this location again or recommend it to others.Bonnie W.
Representative offered .59 per mile and billed the .69 per mile. Milage was at 10035 when I picked up and I used 71 miles but was billed for 84 miles, I have always used U-Haul for my moving needs and have never had any problems til this time and all I moved where a couple of dressers.Dawn J.
Pick up was convenient and Lisa was very helpful. Overall a great experienceemily C.
The truck cab was dirty and smelled like smoke. The Online check In process was difficult and the supplies I had reserved were not in the truck. The truck also only had half a tank of gas and a large crack across the windshield.Jeffrey F.
Lisa is Great ??Michael R.
I used the after hours drop off... very convenient!Edwin O.
I used after hours check in. All went well except I had difficulty sharing my location. Big safety concern though as the self help video for disconnecting the trailers never mentioned chocking the wheels. When I disconnected the trailer it began to roll forward because of an apparent slope that was not obvious. Since the trailer was a double axle the hitch did not tip down with any weight and the trailer began rolling forward.John D.
Process was absolutely seamless.Matthew D.
Ask if they need the dolly/hand cart. I didn't and didn't know it was in the truck. It took up space I could have used for other things. I couldn't find how to shut the AC off, but otherwise figured things out okay. Maybe a little chart with most-used functions and where they are on the dash, would be helpful. t was a very good experience overall; the person at this location was very nice, very helpful and clearly explained U-haul services, costs etc. and helped me with the process. A nice plus: I really enjoyed driving the van. (Once I got used to the fact that it was automatic and I stopped reaching for the clutch!)Judith M.
A reservation should mean approval. Nope, on arrival i was to endure 30+ minutes working to get approved. Its like calling for a reservation for a resturant only to wait to see if a table is available. Frustrating........truck was damaged prior to me, but no mention before i drove the truck. Last, the app was diffucult to navigate. Couldnt find gas level in order to be sure to return same.Steven C.
Nothing fancy, but very helpful and pleasant. Only place in the Rochester NY area that had a car hauler trailer.Philip P.
Lisa was very fast and thorough when making the reservation, pickup and drop off. Quick and easy like it's supposed to berobert E.
The Avon, NY U-Haul facility is very convenient in terms of location. We have rented several times from this facility. The vehicles are always maintained beautifully. The paperwork is streamlined and eaasy to complete. We have recommended this facility to several friends. Thank you to Lisa, the proprietor.ROBERT D.
The equipment was unusable to move. It was not what we ordered. Please refund our credit card. Thank-you.donna H.
We find the Avon, NY facility very convenient, and accommodating to our schedules. The equipment is always clean and well maintained. We have used the facility twice and will continue to do so as needed. We recommend the Avon, NY facility to anyone in need of a truck rental.ROBERT D.
The lady wasn't there when got there and she didn't show me what trailer to grab just had me grab oneMatthew H.
So helpful and friendly - thank you!!!Cathy M.
The website to "return your key" is not user friendly. I tried 4 times to register the time of the ket return. But was not successful. Thank goodness an employee was there to take my key.Tina L.