Dropped trailer the night before it was due on Oct. 7 and this location failed to check it in until 7 days later. I called them and they claimed it wasn't their problem and were very rude. I was charged $185 more for the 6 days they had the trailer on their lot. I want a refund.
LARRY R
Route 50 Express
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bainbridge, OH 45612
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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U-Haul representative claimed my one-way rental would only cost half if I returned the trailer early. We went to great effort to return early - only to find the representative misled us. Thanks for stealing $90 from us… conned…
Sharda PDan was very helpful & friendly.
JENNIFER HNo improvements needed. Staff was friendly and helpful. The lot was large and spacious. They got us checked out quickly.
DUSTON LGreat experience
Pamela J