The parking lot is small and doesn't fit many trucks. We got lucky finding a spot but only bc the group with a box truck couldn't fit and had to leave.Dexter W.
Moving Truck Rental in Bala-Cynwyd, PA at Bala Motorsports
(U-Haul Neighborhood Dealer)
Bala-Cynwyd, PA 19004
Services at this Location:
- Mon: 9 am - 5 pm
- Tue-Fri: 8 am - 5 pm
- Sat-Sun: 8:30 am - 12:30 pm
Special Operating Hours
- 7/3/2021 - 7/5/2021: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Bala-Cynwyd, PA 19004
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Fast and friendly serviceMelissa T.
I had a very bad experience from the previous booking location at Lancaster Ave. Then they sent me to this Belmont location. The receptionist here was very friendly and efficient to get me into this new rent. The helper helped me adjust the mirrors and taught me the other features. Highly recommend this Belmont location. .Emily Qing Hui W.
Was charged for miles and equipment that I did not use. The truck wasn't that great but I guess it did it's job.Cheyanne F.
Great service, great team.Barry F.
Our only complaint was that the truck was super dirty and got a lot of our furniture dirty. We made sure to sweep it when we were done and you could tell it hasn't been done in a while.Vashti F.
The actual address is incorrect. Took an Uber here and and was dropped off at a cemetery. The actual address is a mile down the road. Police officer happened to be driving by and helped us out. They also were not ready for our pick up and had to find the order in the system. This put us an hour behind our load/unload costing us money.Bryant J.
Denise was great at securing the reservation Jaimie was great w the paperwork Will use againLinda B.
floor of truck covered in dirt but I was happy to get the truck. It was a fast turn around so i guess thay did not have time. I quickly swept it out so not a problem. I think the truck has the beginning of a transmission problem. It was racing going down hill and was slow to catch. and get in gear.Neil R.
Jamie is amazing. Thank you!Aron D.
Excellent and friendly service. Very quick and efficient.David A.
It was a pain because U-Haul website was down all day.SMITH R.
The process was quick and easy. The individual who I dealt with at the store was awesome and helped me to move the truck and get my car in and out of the parking lot. Thank you!Steven P.
Workers did not wear masks She had ME! Call to get an access code for the rental stating that her internet was down (unlikely as this also occurred the last time we rented from them) Gave keys to the wrong truck and therefore wouldn't start Truck in the verification of damages was not the correct truck Overall a horrible experience and hope to never interact with them again.Paul H.
I ordered blankets and we did not receive them. We needed them for our furniture and the moving company damaged our furniture. They are saying we didn't have moving blankets and that is why they flanged out furniture but they drug our stuff on the ground.Zachary C.
People were rude and unhelpful and no one was wearing masksSabrina D.
There were two U-Haul employees in a very tight office space, where social distancing was impossible, and neither one was wearing a face mask. There was a third person working in a connected garage space who was also not wearing a face mask. The sign on the door to the office said closed even though they were open. The space smelled like cigarettes. When I returned to drop off the van keys in the drop box, I saw that one of the employees was smoking. The location is dangerous and inconvenient. It may look good on a map because it is very near to I-76, but their lot is too small to park more than one U-Haul van/truck. As a result, I had to wait a while outside in the cold (I did not want to wait inside and further increase my risk of contracting COVID-19) for them to go several blocks away to pick up the van and park it at the gas station across the street from the U-Haul office. I then had to cross a very dangerous intersection to get to the gas station where the van was parked. What can U-Haul do to improve for the next customer? As a start, you can require that all staff who work at this location get tested for COVID-19 and then enforce their responsible use of face coverings.Colin Y.
This location is small. Not enough space to park uhaul truck. Guy at front desk didnt bothered to get up and check the truck with me, instead he asked did I fill the gas and asked me for the keys. This is a liability on my behalf because so many negative factors could have happen after I left without any paper proving I brought it back in good standing. Other than that he is great because he was honestyJames H.
Pleasant, easy drop offMichael P.
Improve the gas mileage on your vehicles. A 9' van should get more than 3 mpgGLEN W.
Extremely tight parking partly due to lack of snow removal. Took many many tries to get parked amidst some loud honking.Susan D.
None of the office staff were wearing facemasks and one was even smoking a cigarette at her desk!WILLIAM L.
I rented 2X in one week and the truck was totally clean, ready, and fine. What WAS NOT FINE is that the two people who work in the small office that you have to enter to give your license and credit card, don't wear masks. One had the mask around her neck and the other had it under his nose. The guy with the mask under his nose also was yelling and cursing and calling the prior customers, "f-in' a-holes" . Very unpleasant and probably embarrassing for the (unmasked) woman who was trying to take care of us. When we came a second time to rent a van, he again was cursing and yelling. Sadly, this man seems to not like any part of his job or life. - - So, the price was fine and the van was fine, but these maskless folks didn't care if they killed us, so I would suggest that you go someplace else.Eve H.
Parking was tricky but okMaegan M.
Have more parking available.Janie V.