PLEASE contact me and I will gladly tell you the horrible experience I had there. The amount of things that happen are mind blowing. â€œ safety chains aren't neededâ€, on a trailer are you kidding Attention HRNICHOLAS S.
Moving Truck Rental in Ballwin, MO at U-Haul of Ballwin
Ballwin, MO 63011
(2 Mi W Of Hwy 141)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Ballwin, MO 63011
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Charged for gas when gas tank was filled back to the 1/4 it was at when I received the truck. There was line when I went to return and the kids just took the keys and said he would take care of it. Trying to scam me out of almost $80!!!FRANK J.
Quick and efficient check in.Joel W.
Nothing your company was very helpfulCHRISTINE M.
I rent a quite regularly from this location always professional courteousROBERT L.
Easy pickup and drop off. Unit was clean and accessible. Only issue was being charged for furniture mats that I did not order and did not receive. Not sure if this is a scam for an extra $5 or a mistake, but I'm not happy with the fraudulent charge.Robert B.
Everyone during set up was friendly and very helpful.ELIZABETH P.
Your staff on the truck pick up was good. The truck was not clean but I did not expect it to be. The truck broke down about a half hour from pick up about 10:45am. But I did not get into a new truck until 2:30pm. A move is planned with lots of different people and pick ups. I lost half of my help due to timing. I have long haulers syndrome and asthma. My daughters new apt. was 3 flights of stairs!!!! This was so hard on my body to loose my people due to truck issues. It was a tremendously hard day on my body and my disabled daughter. The process to get a new truck was too lengthy. Why did I need to stay till a tow truck came? Someone should have brought me a new truck right away.KELLY B.
I always use this store location and the staff are always amazing, fun and helpful. I will continue to use this location and I highly recommend it. Vehicles are always well maintained and clean.BRADLEY C.
Didn't provide as many furniture pads as I had ordered, but we still got the job done. My husband didn't know how many to get, would be nice if they had looked at my order to verify instead of just verbally asking. Minor detail. Otherwise great service!Adam L.
I thought the two girls, one on Sunday and today were very rude. They both need a lesson on customer service. The first thing out of her mouth on Sunday was â€œwe close at five and I dont see your reservationâ€. Thank god the guy from the garage came in or I would have been out of luck. I will try Budget next timeBERNARD B.
friendly and efficient employeesDonald A.
Great guys, great service and great products.Thomas S.
Simple and worked fine as always.MARCELO S.
The equipment was an excellent nation for good behind my truck and no problems I would refer you guys to any friends or family that will be movingCHARLES WAYNE C.
quick and easy and very affordable ..appreciated the availability of the truck within minutes i was driving out with my rental truckLARA S.
Not one employee wore a mask. They rented me the wrong trailer.WILLIAM M.
Staff was kind, fast and accommodating. The truck was clean and equipment worked well.John K.
Tbh pretty disappointed didnt do a walk around the truck, didn't go over starting miles with me which was 633 and they tried to say I drove over 200 miles theres no wat I did that the two associates said they would have the manager refund me and still haven't gotten anythingethan H.
always nice. helpful. the last visit was a teeny bit off. service great. but the tires were low on air ... enough for the light to be on. made me worry the whole time.MARY F.
Our truck was not ready for our 6 A.M pick up and when we called customer service we were hung up on. This made us arrive late to where we were supposed to be.Nathan G.
Person behind the desk spent over 10 minutes on a phone call without acknowledging my presence of waiting in line. He gave very minimal effort to help me. I hope I don't have to use this location again.Renee S.
received us with a smile and glad to do business with us.ROBERT M.
The two gentlemen was extremely helpful. I purchased a new tv and it would not fit in my car. I showed up without a reservation and they took care of me right away. They could have turned me away but instead help me.DART F.